Student Success Advisor - Hybrid & Support

Bournemouth University; Poole; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Pay progression

Pension

Holiday

Hybrid working

Health & wellbeing

Discounts

Travel

Sports & activities

Family leave

Campus facilities

Job summary

Bournemouth University in Poole is seeking a Student Services Adviser to provide specialist guidance and support to students from enrolment to graduation. You will resolve complex issues via phone, email, and in-person, referring to specialist teams when needed, and engage proactively on attendance and participation to improve student outcomes.

The role emphasises a professional, student-centred service delivered across channels, with BU offering a competitive benefits package, flexible working

Job description

Bournemouth University in Poole is seeking a Student Services Adviser to provide specialist guidance and support to students from enrolment to graduation. You will resolve complex issues via phone, email, and in-person, referring to specialist teams when needed, and engage proactively on attendance and participation to improve student outcomes.

The role emphasises a professional, student-centred service delivered across channels, with BU offering a competitive benefits package, flexible working