Student Support Assistant

Lode Heath School; Stoke-on-Trent; On-site; GBP 22,000 - 28,000; Full time

Job summary

A local educational institution is seeking a dedicated support staff member to assist in the promotion of positive behaviour and learning attitudes among students. Responsibilities include supporting academic and pastoral needs, adhering to safeguarding policies, and maintaining effective communication with families and staff. The role demands a professional demeanor and commitment to fostering a nurturing environment. First Aid training is provided, and participation in school community events is expected. This role is critical for enhancing student wellbeing and academic success.

Qualifications

• Ability to establish effective relationships with students and families.
• Demonstrated professional characteristics to stakeholders.
• Familiarity with child protection and safeguarding practices.

Responsibilities

• Support students in emotional and pastoral needs.
• Contribute to safeguarding and attendance policies.
• Liaise with staff and parents to ensure student wellbeing.
• Participate in pastoral team tasks and first aid provision.

Skills

Support students academically

Effective communication

Knowledge of safeguarding policies

First Aid skills

Job description

Provide support to the wider student support team under the direction of senior pastoral staff and the Headteacher to:

• Support students in their academic, emotional and pastoral needs, promoting positive behaviour and attitudes to learning
• Ensure a rigorous approach towards the commitment to protect and nurture students at Lode Heath School in keeping with agreed child protection, safeguarding, attendance and pastoral care policies.
• Establish effective working relationships with students and families, acting as a role model, setting high expectations, creating a positive ethos and fostering productive home‑school links
• Always demonstrate professional characteristics to all stakeholders, outside agencies, colleagues, students and parents/ carers.
• Work effectively with all stakeholders and members of the community to ensure the physical and emotional wellbeing of all students.
• Contribute effectively to Lode Heath School's continuous improvement and actively support the values and aims of the school

WORK PERFORMED

• Contribute to and support the work of the wider team to ensure effective and efficient provision for our students
• To ensure an up‑to‑date knowledge of attendance, safeguarding, behaviour and all pastoral care policies and comply with their implementation
• Ensure a smooth turnover of students within Student Support, sign posting/ triaging/ re‑directing where necessary, so that learning time is maximised.
• Liaise with staff, parents/ carers and outside agencies to ensure effective communication and attend any meetings that are appropriate/ necessary with the aim of ensuring the safety, academic development and emotional/ physical wellbeing of the our students.
• Participate in a rota to staff various aspects of pastoral teamwork. This includes (but is not limited to): managing 'student alerts'; first aid & medical provision; on‑call; and detention administration.
• Provide First Aid – training provided
• Provide support in the preparation, set up and delivery of whole school events such as: parent/ career evenings and new intake events. This will require flexible working hours on occasion.
• Keep accurate and timely records in accordance with school systems
• Lead on the allocation of student lockers
• Manage uniform stock, distributing to students as necessary
• To take collective responsibility for positive behaviour and attitudes around school. This includes challenging poor behaviour and attitudes and rewarding positive ones, and implementing the school's behaviour and recognition policies
• Attend appropriate professional development or training needed relevant to this role and ensure knowledge is up to date.
• Any other appropriate and reasonable duties that may be required at the request of the Headteacher.
• Attend regular team meetings, briefings and others as required