Student Services & Records Coordinator

Lancasterleipzig; Uxbridge; Remote; GBP 26,000 - 29,000; Full time

Benefits offered by this job

£26,400 to £29,000 salary depending on

28 days annual leave plus 8 bank hols

Professional development opportunities

Supportive working environment

Job summary

Navitas is hiring a College Services Officer in Uxbridge to support students from registration to graduation, coordinating records, events, and ambassador programmes. You’ll liaise with multiple teams to ensure a smooth student journey, manage essential documentation, and keep safeguarding and GDPR compliance at the forefront.

The role requires strong administrative experience, excellent organisation and communication, and familiarity with Excel.

Qualifications

• Experience in a busy administrative or customer service environment.
• Excellent organisational and communication skills.
• A Level qualification or equivalent, or an undergraduate degree.
• Proficiency in data management and Microsoft Excel.
• Knowledge of UK Visas and Immigration regulations is desirable.

Responsibilities

• Support student accommodation queries and coordinate processes across the student lifecycle
• Organise registration and induction activities, and assist with student ambassador programmes
• Maintain accurate student records and produce essential student documentation
• Handle financial records and support attendance monitoring, ensuring information is up to date
• Coordinate student events, respond to enquiries, administer surveys, and facilitate transfer programmes
• Develop the student voice through representative programmes and strengthen communication with sponsors and university services
• Support safeguarding-led, compliant working practices in line with policies and procedures

Skills

Administrative experience

Customer service

Organisational skills

Communication skills

A Level or degree

Excel

Data management

UKVI knowledge

Education

A Level qualification or equivalent, or an undergraduate degree

Tools

Excel

Job description

Navitas is hiring a College Services Officer in Uxbridge to support students from registration to graduation, coordinating records, events, and ambassador programmes. You’ll liaise with multiple teams to ensure a smooth student journey, manage essential documentation, and keep safeguarding and GDPR compliance at the forefront.

The role requires strong administrative experience, excellent organisation and communication, and familiarity with Excel.