Admissions Officer

Lancasterleipzig; Birmingham; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Permanent role

Competitive salary

Supportive team

Career development

International impact

Job summary

Navitas Europe in Birmingham is seeking an Admissions Officer to manage the international admissions process and support colleagues across the Admissions and Compliance teams. You will process applications, respond to enquiries, and assess candidates against current requirements, while maintaining SLAs and building strong relationships with agents and regional teams.

The role offers a permanent, full-time position with a collaborative environment and opportunities to grow in admissions and

Qualifications

• Experience in a process-driven, customer-focused environment.
• Ability to organise workload and manage multiple tasks.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Process international student applications using defined processes and systems.
• Respond to applications and enquiries in line with service level agreements.
• Assess applications accurately against current admissions requirements.
• Keep agents, students and regional teams updated with developments.
• Support student interview administration: scheduling, recording and communication of outcomes.
• Build effective relationships with regional teams, College stakeholders, the University Partner and agents.
• Contribute to achieving individual and team targets.

Skills

Organisation skills

Attention to detail

Customer focus

Education

A-Levels or equivalent

Job description

Ready to make a real difference to students’ futures? Eager to work at the heart of international admissions, where every application matters? Looking for a role that keeps you busy, challenged and proud of your impact? If so, read on.

We are currently looking for an Admissions Officer to join our busy team in Birmingham where your organisation skills, customer focus and attention to detail will help turn applications into enrolments for students around the world.

Hours of Work: full time

As an Admissions Officer, you will facilitate the admissions function for Navitas Europe, working for Birmingham City University College (BCUIC), and supporting the wider Admissions and Compliance teams. You’ll process international student applications through defined systems and processes, respond to enquiries in line with service level agreements, assess applications accurately against the latest admissions requirements, and keep agents, students and regional teams fully updated. You’ll also support student interviews by ensuring they are carried out, recorded and communicated with care. Alongside your colleagues, you will build sustainable working relationships with regional teams, the College, our University Partner and agents—while consistently driving individual and team targets forward.

Admissions Officer Duties:

• Process international student applications using defined processes and systems
• Respond to applications and enquiries in line with service level agreements
• Assess applications accurately against current admissions requirements
• Keep agents, students and regional teams updated with relevant developments
• Support student interview administration: scheduling, recording and clear communication of outcomes
• Build effective relationships with regional teams, College stakeholders, the University Partner and agents
• Contribute to achieving individual and team targets

Admissions Officer Requirements:

• Experience in a process-driven, customer-focused environment
• Proven ability to organise your own workload and manage a variety of task demands
• Ability to work under pressure and meet deadlines
• A-Levels or equivalent
• Confidence working with detail-heavy information and maintaining accuracy

Admissions Officer Benefits: Salary

• Permanent role with stable, long-term career potential
• Competitive salary (details to be confirmed)
• Supportive team environment where your contribution is valued
• Opportunity to develop your admissions and compliance experience
• Be part of a mission that helps international students access higher education

Meet the Organisation: Who We Are and What We Do

Navitas Europe works in partnership with Birmingham City University College (BUIC) and supports a global community of learners through international education pathways. We connect students to opportunities, support them through key decision points, and ensure admissions and compliance processes are delivered with care, consistency and professionalism.