Student Experience & Admin Support Specialist

Ashford College; Ashford; Hybrid; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Generous Annual Leave

Learning and Development Opportunities

Exclusive Discounts & Perks

Flexible Personal Leave

Wellbeing and Health Support

Culture and Recognition

Competitive Pension Scheme

Job summary

East Kent Colleges Group is seeking a College Services Assistant to support the student experience through effective administration. You will handle enrolments, applications, exams and enquiries on our corporate data systems and assist with reception and daily operations.

The role involves reviewing logged jobs, coordinating with support services and coordinating pool vehicle bookings while delivering excellent customer service to staff, students and external partners.

Responsibilities

• Processing enrolments, applications and exams on corporate data systems.
• Operation of the Service Help Desk including reviewing logged jobs and coordinating with support services.
• Co-ordinating pool vehicle bookings and assisting with reception and day-to-day administration.

Job description

East Kent Colleges Group is seeking a College Services Assistant to support the student experience through effective administration. You will handle enrolments, applications, exams and enquiries on our corporate data systems and assist with reception and daily operations.

The role involves reviewing logged jobs, coordinating with support services and coordinating pool vehicle bookings while delivering excellent customer service to staff, students and external partners.