Student Records Assistant

UCB S.A.; Hurley; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Annual leave

LGPS pension

Private healthcare

Employee Assistance Programme

Health MOTs

Professional sponsorship

Salary sacrifice

On-site parking

Gym membership

Job summary

University College Birmingham is seeking a Student Records Assistant to support enrolment, update student records, and respond to data queries within a regulated environment.

You will work across multiple systems, ensuring data accuracy for internal and external reporting, contribute to process improvements, and provide guidance to students on enrolment status. This permanent full-time role offers generous leave and pension benefits.

Qualifications

• Experience handling student data and enrolment processes.
• Attention to detail and data accuracy is essential.
• Excellent written and verbal communication skills.

Responsibilities

• Maintain and update student records accurately.
• Process enrolment changes and status updates.
• Resolve data queries from staff and students.
• Support internal and external reporting with clean data.
• Contribute to process improvements in records management.

Skills

Data query resolution

Records management

Enrolment processing

Communication skills

Tools

Student records software

Database systems

Job description

Job Title: Student Records Assistant Location: Birmingham Salary: £28,031 - £30,378 per annum - SS3 Job type: Permanent, Full Time

UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: This is an exciting role in a well-established and highly regarded team within University College Birmingham that is committed to putting students at the heart of all we do. We are looking for a new team player who thrives in a fast-paced environment supporting the records management of our student data, including enrolment, processing change in circumstances and providing advice to students on their enrolment status.

You will thrive working with a range of systems to problem solve data queries ensuring our student data is correct and valid for both internal and external reporting requirements. You will be committed to continuous improvement to our process and system developments that support an excellent service for our students, staff and wider University community.

If you have a keen eye for detail, are a clear communicator and skilled in the use of a range of database systems within a highly regulated environment, this could be your next role. If working within the post-16 and higher education sector appeals for your next career move and you can bring knowledge and understanding of this environment,

Please note that the role will end once we have received sufficient applications.

Benefits

• Generous allocation of annual leave
• 29 days' paid leave per year
• 12 Bank Holidays & Concessionary Days
• Excellent Local Government Pension Scheme
• Employer Contributions - 20.9%
• Subsidised private healthcare provided by Aviva including a Digital GP Service.
• Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support
• Annual health MOTs with our Registered Nurse
• Excellent staff development opportunities including professional qualification sponsorship
• A variety of salary sacrifice schemes including technology and cycle.
• Heavily-subsidised on-site car parking in central Birmingham
• Free on-site gym membership

All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.

Closing Date - Thursday 22nd October 2026 (or earlier if sufficient applications received).

Interview Date - Tuesday 10th November 2026 on University College Birmingham campus.

Candidates with experience or relevant job titles of: Office Administrator, Administrator, Admin Assistant, Administration Clerk, Admin, Business Administrator, Business Administrator, Secretary, Support Administrator, Business Support, Executive Assistant, Office Assistant, Personal Assistant, Enrolment Officer, Student Records officer may all be considered for this role.

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