Student Records - Senior Assistant

Warwick; Coventry; Hybrid; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Pension scheme

Generous holiday allowance

Learning and development opportunities

Onsite childcare facilities

Job summary

University of Warwick is hiring a Student Records - Senior Assistant to support the student records function within Education Operations. The post is a permanent, full-time role, working 36.5 hours per week with a competitive annual salary and a focus on accurate, confidential handling of student data.

Closing date is 15 October 2026. The role sits in a leading UK university renowned for teaching, research and student experience, with opportunities for professional development and a supportive

Job description

Job Title: Student Records - Senior Assistant

Reference: 291

Department: Education - Operations

Contract Type: Indefinite

Hours: Full-time, 36.5 hours per week (1.0 FTE)

Closing Date: Thursday 15 October 2026, 11:59PM

Full time Salary Range: £26,707 - £30,378 per annum

About the Role

Candidates choosing this role will be joining one of the UK's leading universities, consistently ranked within the UK's top 10 and recognised globally for excellence in teaching, research, and student experience. Warwick is a dynamic, innovative institution with a strong reputation for student employability, a Gold-rated Teaching Excellence Framework award, and a diverse international community, providing opportunities to support students from a wide range of backgrounds and cultures. As part of the Student Records team, the successful candidate will play a key role in delivering services that directly support the University's reputation for excellence, while benefiting from a culture that values collaboration, continuous improvement, and professional development.

For details on the experience and skills required, please refer to the job description (link here) .

About You

The successful candidate will be an organised, proactive, and customer-focused professional with excellent attention to detail and a commitment to delivering a high-quality service. They will be confident managing complex administrative processes, interpreting and applying regulations accurately, and working with sensitive data in a professional and confidential manner. Strong communication and interpersonal skills are essential, as the role involves building effective working relationships with students, academic departments, and professional services colleagues. The ideal candidate will be able to prioritise competing demands, demonstrate sound judgement when resolving queries, and contribute positively to service improvements, while embracing the collaborative, inclusive, and student-centred values of the University of Warwick.

About the Department

Education Operations is a newly established Directorate bringing together teams from Education Policy and Quality, Student Administrative Services, and Student Complaints and Academic Casework into a more connected and integrated professional services function.

Our focus is on supporting excellent education delivery across the University by reducing complexity, improving consistency, strengtheninggovernanceand creating more seamless experiences for students and staff. We work across the academic lifecycle, from curriculum and assessment through to student records, casework, qualityassuranceand academic governance.

The Directorate is being designed around end-to-end services, user-centred design, continuous improvement andsmarter use of data and systems. This creates a unique opportunity for colleagues to help shapenew approaches, influence institutionalstrategyand contribute to majorchangeprogrammes at one of the UK’s leading universities.

The interviews will be held on a date to be confirmed.

We will provide you with a great range of benefits, which include an attractive pension scheme, a generous holiday allowance plus Christmas closure, excellent learning and development opportunities, and savings on a wide range of products and services. We offer a generous maternity/paternity/adoption/parental leave policy, and onsite childcare facilities.

We recognise the importance of a healthy work/life balance and offer you access to flexible working, for more information click here .

If you are considering relocating to the UK, read our Relocation Guide to find out more about what Warwick has to offer and what might be involved in the process.

Warwick is committedto building an organisation ofmutual respectanddignity, promoting awelcoming, diverse, and inclusive workingand learning environment. We recognise that everyone is different in a variety of visible and non-visible ways, and that those differences are to berecognised, respected, and valued. Where possible, we go beyond legislation to provide a place where everyone can thrive, supporting all staff to achieve their full potential. We aspire to remove economic, social, and cultural barriers that may otherwise prevent people from succeeding.

We therefore welcome and encourage applications from all communities regardless of culture, background, age, disability, sex/gender, gender identity or expression, ethnicity, religion/belief, or sexual or romantic orientation. To find out more about our social inclusion work at Warwick visit our webpages here .

The University currently holds aRace Equality Charter Bronze Award,Athena Swan Sliver Awardand aDisability Smart Bronze Award.Further information on all of the University's Awards and Accreditations can be found here . The University of Warwick is also one of the six founder institutions of the EUTOPIA European University Alliance .