Student Inclusion Officer

University College Birmingham; Birmingham; On-site; GBP 25,000 - 27,000; Full time

Job summary

University College Birmingham invites applications for a Student Inclusion Officer. You will provide a visible, responsive presence across our FE College to support students experiencing barriers to attendance, engagement, or belonging.

This is a student-facing, empathetic role requiring calm professionalism and effective communication. Working with Personal Tutors, curriculum teams and specialist services, you will help learners with SEND and additional needs re-engage with learning, build

Qualifications

• Experience supporting students facing barriers to attendance, engagement or behaviour.
• Commitment to equality, inclusion and dignity for all students.
• Willing to develop knowledge of SEND, safeguarding, attendance and inclusive practice.

Responsibilities

• Provide visible, responsive inclusion support across the FE College.
• Work with Personal Tutors and curriculum teams to support students.
• Help students re-engage with learning by removing barriers.

Skills

Empathetic communicator

Inclusive practice

Trust-building

Calm under pressure

Organised and reliable

Collaborative team player

Equality & inclusion

SEND knowledge

Job description

Job Title: Student Inclusion Officer

Location: Birmingham

Salary: £24,972 - £27,062 per annum pro rata of £28,031 - £30,378 per annum pro rata of annum - SS3

Job type: Fixed Term until 31 March 2027 (37 hours per week, over 40 weeks per year)

UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating.

The Role:

It's an exciting time to join University College Birmingham. Our Further Education provision is continuing to grow, and we are investing in a new FE Inclusion Team to strengthen the support available to students and curriculum teams. We are seeking motivated and compassionate Student Inclusion Officers to provide a visible and responsive presence across our FE College. You will work alongside Personal Tutors, curriculum teams and specialist services to support students experiencing barriers to attendance, engagement, behaviour, participation or belonging. Learners with SEND and additional needs will receive particular priority, including those whose needs may be emerging or not yet formally identified. Support will also remain available to other learners experiencing significant barriers or a risk of disengagement. This is a purposeful, student-facing role for someone who can build positive relationships, listen without judgement and help students take practical steps towards re-engaging with their learning.

Who We're Looking For :

• Someone motivated by helping young people participate, develop and succeed
• An empathetic, patient and non-judgemental communicator
• Able to build trust while maintaining clear professional boundaries
• Calm and consistent when responding to challenging situations
• Organised and reliable, with the ability to follow agreed actions through
• Comfortable working collaboratively and knowing when to seek advice or escalated concerns
• Committed to equality, inclusion and treating every student with dignity and respect
• Willing to develop their knowledge of SEND, safeguarding, attendance and inclusive practice

Please note, we have six Student Inclusion Officer roles available.

Benefits:

• Generous allocation of annual leave 29 days' paid leave per year
• 12 Bank Holidays & Concessionary Days
• Excellent Local Government Pension Scheme Employer Contributions - 20.9%
• Subsidised private healthcare provided by Aviva including a Digital GP Service.
• Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support
• Annual health MOTs with our Registered Nurse
• Excellent staff development opportunities including professional qualification sponsorship
• A variety of salary sacrifice schemes including technology and cycle.
• Heavily-subsidised on-site car parking in central Birmingham
• Free on-site gym membership

Extra Information:

All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.

Closing Date - Friday 25 September 2026.

Interview Date - TBC.

Candidates with experience of; Student Inclusion Officer, Student Support Officer, Student Support Adviser, Student Engagement Officer, Student Engagement Adviser, Student Welfare Officer, Student Welfare Adviser, Student Services Officer, Learner Support Officer, Learner Support Adviser, Learner Engagement Officer, Learner Engagement Adviser, Student Success Officer, Student Success Adviser, may also be considered for this role.