Student Systems Analyst

Birmingham City University; Birmingham; Hybrid; GBP 35,000 - 39,000; Full time

Benefits offered by this job

Hybrid working

Career development

Wellbeing benefits

Inclusive culture

Job summary

Birmingham City University is seeking a Student Systems Analyst to join the Student Records team within the Directorate of Student and Academic Services (SaAS). You will contribute to configuring and maintaining the student records system (SITS: Vision), focusing on assessment, progression, awards and curriculum, working with colleagues to ensure accurate records and a great student experience.

The role requires stakeholder engagement, strong analytical skills and the ability to interpret

Qualifications

• Educated to first degree level or able to demonstrate equivalent professional qualifications, skills and experience.
• Experience of systems management and student records, preferably including experience of SITS: Vision.
• Experience of interpreting and applying complex regulations and requirements.
• Experience of requirements gathering, business analysis or systems analysis.

Responsibilities

• Support the design, configuration, testing, deployment and maintenance of assessment patterns, mark schemes, progression rules and award rules within SITS: Vision.
• Work closely with Programme Administration to support the annual assessment, progression and awards cycle, providing expert advice, troubleshooting and systems support.
• Interpret University assessment, progression and award regulations and ensure student systems remain compliant with current requirements.
• Undertake business and systems analysis to assess the impact of changes to academic regulations, processes and requirements.
• Develop and support reporting to monitor the quality and accuracy of student record processes relating to assessment, progression and awards.
• Identify and implement opportunities to improve business processes through enhancements to student systems, while contributing to system maintenance, upgrades, testing, documentation and training materials.

Skills

Analytical skills

Attention to detail

Communication

Stakeholder engagement

Ability to learn quickly

Organisational skills

Problem solving

Education

First degree

Tools

SITS: Vision

SITS:Vision syntax

Job description

Department Student and Programme Administration Location Joseph Priestley Building Salary £35,331 to £39,002per annum Permanent Post Type Full Time Release Date 17 September 2026 Closing Date 23.59 hours BST on Friday 16 October 2026 Reference S126047

About Birmingham City University

At Birmingham City University, we are a diverse and inclusive learning community of over 31,400 students from more than 120 countries. We aim to become an exemplar anchor institution, creating and sharing knowledge for a better and more inclusive society. We are committed to providing a transformational educational experience, supporting world-class research, and fostering a collaborative and supportive working environment for our staff.

Recognised as one of the UK’s Top 250 employers (Financial Times & Statista), we pride ourselves on being a place where colleagues feel valued, supported, and able to grow their careers while contributing to the success of our students and communities.

Our student demographic reflects the rich cultural and ethnic diversity of Birmingham itself, with a significant proportion of students from minoritised ethnic backgrounds and the majority of our home students coming from the West Midlands. This diversity is a strength, and it calls for a workforce that is equipped to challenge deficit narratives and thinking — those assumptions that position students from underrepresented groups as lacking rather than recognising their assets, strengths and potential.

By embracing this perspective, we aim to create an environment where all students and colleagues can thrive, and where our work contributes positively to the social, cultural and economic life of Birmingham and beyond.

Role Summary

We are seeking a Student Systems Analyst to join our Student Records team within the Directorate of Student and Academic Services (SaAS), supporting the effective delivery and development of the University's student record services.

In this role, you will contribute to the configuration, development and maintenance of the University's student record system (SITS: Vision), with a particular focus on assessment, progression, awards and curriculum. You will work closely with Programme Administration and colleagues across the University to ensure student records and systems accurately reflect academic regulations and support an effective student experience.

This is an excellent opportunity for someone with experience of student records, systems administration or business and systems analysis to develop their expertise in a complex higher education environment.

Key Responsibilities

• Support the design, configuration, testing, deployment and maintenance of assessment patterns, mark schemes, progression rules and award rules within SITS: Vision.
• Work closely with Programme Administration to support the annual assessment, progression and awards cycle, providing expert advice, troubleshooting and systems support.
• Interpret University assessment, progression and award regulations and ensure student systems remain compliant with current requirements.
• Undertake business and systems analysis to assess the impact of changes to academic regulations, processes and requirements.
• Develop and support reporting to monitor the quality and accuracy of student record processes relating to assessment, progression and awards.
• Identify and implement opportunities to improve business processes through enhancements to student systems, while contributing to system maintenance, upgrades, testing, documentation and training materials.
• Educated to first degree level or able to demonstrate equivalent professional qualifications, skills and experience.
• Experience of systems management and student records, preferably including experience of SITS:Vision.
• Experience of interpreting and applying complex regulations and requirements.
• Experience of requirements gathering, business analysis or systems analysis.
• Strong analytical skills, with excellent attention to detail and accuracy.
• Ability to learn new processes, systems and data structures quickly and apply this knowledge effectively.
• Excellent communication and stakeholder engagement skills, with the ability to explain complex technical information clearly to non-technical colleagues.
• Strong organisational skills, with the ability to work independently, prioritise a varied workload and meet tight deadlines.
• A flexible and solutions-focused approach, with the ability to respond effectively to operational issues and changing priorities.
• Knowledge and understanding of current issues and challenges facing the higher education sector.
• Experience of SITS:Vision syntax and system tools.
• Experience of working with academic regulations within a higher education environment.

Further Information

If you are interested in using your systems and analytical skills to support the University's student records and make a direct contribution to the student experience, we would love to hear from you.

For an informal discussion about the role, please contact Emma Cavell at [e-mail].

Interviews for the role are envisioned to take place in the week commencing 9 November 2026.

• Work-life balance - Generous leave and hybrid working (role dependent).
• Career development - Opportunities to grow, develop and progress your career.
• Reward and wellbeing - Competitive pay, pension, wellbeing support and staff benefits.
• Inclusive culture - A supportive, diverse environment where everyone belongs.

This role may be eligible for sponsorship under the Skilled Worker visa route, subject to meeting the relevant criteria. For further information, please visit: https://www.gov.uk/skilled-worker-visa

Equality, Diversity & Inclusion

We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.

Disability Confident Employer

Birmingham City University is proud to be a Disability Confident Committed Employer. We are committed to creating an inclusive and accessible recruitment process. Disabled applicants who meet the essential criteria for the role will be guaranteed an interview.

The appointed candidate will normally be employed through our subsidiary company, BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to re-enter the scheme may do so and will be employed directly by the University.