Student Inclusion Administrator

University College Birmingham; Birmingham; On-site; GBP 24,000 - 25,000; Full time

Benefits offered by this job

Annual leave (29 days pro rata)

Pension contributions 20.9%

Private healthcare (Aviva)

Gym on-site

Job summary

University College Birmingham is seeking a Student Inclusion Administrator to support the new FE Inclusion Team. The role centers on maintaining student records, coordinating meetings, and supporting attendance and intervention processes to enable timely interventions and positive outcomes.

The post requires organised, detail‑oriented, discreet and learner‑centred service delivery, with some familiarity with digital systems and ProMonitor.

Qualifications

• Organised and able to manage competing tasks and deadlines.
• Accurate and attentive to detail.
• Professional communicator handling confidential information.
• Able to provide learner-centered service and use ProMonitor when required.

Responsibilities

• Maintain accurate student records and coordinate meetings and communications.
• Support attendance and intervention processes.
• Produce information to monitor actions and impact for the FE Inclusion team.

Skills

Organised

Attention to detail

Clear communicator

Confidential handling

Learner-centered service

Digital systems

ProMonitor

Initiative

Equality & inclusion

Job description

Job Title: Student Inclusion Administrator

Location: Birmingham

Salary: £23,792 - £24,337 per annum pro rata of £26,707 - £27,319 per annum - SS2

Job type: Fixed Term until 31 March 2027 (37 hours per week, over 40 weeks per year)

UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating.

The Role:

It's an exciting time to join University College Birmingham. Our Further Education provision has expanded significantly, and we are establishing a new FE Inclusion Team to strengthen early intervention, improve coordination and provide consistent support across the College.

We are seeking organised and responsive Student Inclusion Administrators to provide the systems, communications and administrative support that will enable the team to operate effectively.

You will help maintain accurate student records, coordinate meetings and communications, support attendance and intervention processes, and produce information that allows the team to monitor actions and impact.

This is an important role at the centre of a new service. Your attention to detail, discretion and ability to keep people and processes connected will directly support timely interventions and positive student outcomes.

Who We're Looking For:

• Organised and able to manage competing tasks and deadlines
• Accurate and attentive to detail
• A clear, sensitive and professional communicator
• Comfortable handling confidential and sensitive information
• Able to provide a helpful and learner-centred service
• Confident using standard digital systems and willing to learn ProMonitor
• Reliable and committed to following actions through to completion
• Able to use initiative while recognising when an issue needs to be escalated
• Committed to equality, inclusion and treating every learner with dignity and respect
• Roles will be aligned to Vocational STEM, Vocational Service Industries and the Sixth Form. Please note we have 2.5 roles available.

Benefits:

• Generous allocation of annual leave 29 days' paid leave per year (Pro rata)
• 12 Bank Holidays & Concessionary Days
• Excellent Local Government Pension Scheme Employer Contributions - 20.9%
• Subsidised private healthcare provided by Aviva including a Digital GP Service.
• Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support
• Annual health MOTs with our Registered Nurse
• Excellent staff development opportunities including professional qualification sponsorship
• A variety of salary sacrifice schemes including technology and cycle.
• Heavily-subsidised on-site car parking in central Birmingham
• Free on-site gym membership

Extra Information:

All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.

Closing Date - Friday 25 September 2026.

Interview Date - TBC.

Candidates with experience of; Student Inclusion Administrator, Student Support Administrator, Student Services Administrator, Student Services Officer, Student Inclusion Officer, Inclusion Administrator, Inclusion Support Administrator, Learner Support Administrator, Learner Services Administrator, Learner Support Officer, Student Support Officer, Student Engagement Administrator, may also be considered for this role.