Student Records Assistant

University College Birmingham; Birmingham; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Annual leave 29 days

LGPS employer contributions

Private healthcare (Aviva)

Employee Assistance Programme

Health MOTs

Professional qualification sponsorship

Salary sacrifice schemes

On-site car parking

Free on-site gym

Job summary

University College Birmingham is hiring for a role in its records management team to support student data, enrolment processing, and status updates. You will work with multiple database systems to ensure accurate data for internal and external reporting and provide timely guidance to students.

The role emphasizes attention to detail, clear communication, and continuous improvement of processes in a regulated education environment.

Qualifications

• Experience handling enrolment data and student records.
• Familiar with regulatory reporting requirements.
• Strong problem-solving skills for data queries.
• Ability to operate across multiple database systems.

Responsibilities

• Support records management of student data including enrolment and changes in circumstances.
• Provide advice to students on enrolment status.
• Resolve data queries to ensure accuracy for internal and external reporting.
• Contribute to process improvements for student data and reporting.

Skills

Attention to detail

Clear communication

Data queries

Database systems

Education

Relevant experience in education sector

Tools

Database systems

Job description

This is an exciting role in a well-established and highly regarded team within University College Birmingham that is committed to putting students at the heart of all we do. We are looking for a new team player who thrives in a fast-paced environment supporting the records management of our student data, including enrolment, processing change in circumstances and providing advice to students on their enrolment status. You will thrive working with a range of systems to problem solve data queries ensuring our student data is correct and valid for both internal and external reporting requirements. You will be committed to continuous improvement to our process and system developments that support an excellent service for our students, staff and wider University community. If you have a keen eye for detail, are a clear communicator and skilled in the use of a range of database systems within a highly regulated environment, this could be your next role. If working within the post-16 and higher education sector appeals for your next career move and you can bring knowledge and understanding of this environment, please apply here. Please note that the role will end once we have received sufficient applications.

Benefits

• Generous allocation of annual leave
  • 29 days' paid leave per year
  • 12 Bank Holidays & Concessionary Days
• Excellent Local Government Pension Scheme
  • Employer Contributions - 20.9%
• Subsidised private healthcare provided by Aviva including a Digital GP Service.
• Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support
• Annual health MOTs with our Registered Nurse
• Excellent staff development opportunities including professional qualification sponsorship
• A variety of salary sacrifice schemes including technology and cycle.
• Heavily-subsidised on-site car parking in central Birmingham
• Free on-site gym membership

Extra Information

All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.

Closing and Interview Dates

Closing Date - Thursday 22nd October 2026 (or earlier if sufficient applications received). Interview Date - Tuesday 10th November 2026 on University College Birmingham campus.

Candidates with experience or relevant job titles of: Office Administrator, Administrator, Admin Assistant, Administration Clerk, Admin, Business Administrator, Business Administrator, Secretary, Support Administrator, Business Support, Executive Assistant, Office Assistant, Personal Assistant, Enrolment Officer, Student Records officer may all be considered for this role.