Student Housing Front Desk Assistant (Temp, Bournemouth)

Pertemps Southampton; Lower Blandford St Mary; On-site; GBP 18,000 - 21,000; Full time

Job summary

Pertemps Southampton is seeking a friendly Front of House/Receptionist for a student accommodation property in Bournemouth. This temporary ongoing role offers a professional environment and an immediate start, with a 9:00–17:00 schedule, Monday to Friday.

You will greet residents and visitors, respond to queries by phone, email and in person, and support the on-site team to ensure a smooth, welcoming operation.

Qualifications

• Experience in customer-facing, front of house roles preferred.
• Hotel/BTR/Co-Living/ PBSA experience advantageous.
• Excellent communication and interpersonal skills.
• Friendly, approachable and professional manner.
• Strong customer service focus and positive attitude.
• Organised and able to manage varied workload.
• Confident handling enquiries and resolving issues.
• Able to work independently or as part of a team.

Responsibilities

• Act as the first point of contact for residents, visitors and contractors.
• Provide a friendly, professional reception service.
• Respond to queries in person, by telephone and email.
• Assist with day-to-day running of the student accommodation property.
• Support residents with queries and escalate issues when needed.
• Maintain a professional, welcoming front of house environment.
• Liaise with the on-site team to ensure a smooth customer experience.
• Carry out general administrative and operational tasks as required.
• Build positive relationships with residents and deliver high-quality service.

Skills

Customer service

Front of house

Communication

Teamwork

Job description

Pertemps Southampton is seeking a friendly Front of House/Receptionist for a student accommodation property in Bournemouth. This temporary ongoing role offers a professional environment and an immediate start, with a 9:00–17:00 schedule, Monday to Friday.

You will greet residents and visitors, respond to queries by phone, email and in person, and support the on-site team to ensure a smooth, welcoming operation.