Receptionist

Pertemps Southampton; Lower Blandford St Mary; Sur place; GBP 18 000 - 21 000; Plein temps

Résumé du poste

Pertemps Southampton is seeking a friendly Front of House/Receptionist for a student accommodation property in Bournemouth. This temporary ongoing role offers a professional environment and an immediate start, with a 9:00–17:00 schedule, Monday to Friday.

You will greet residents and visitors, respond to queries by phone, email and in person, and support the on-site team to ensure a smooth, welcoming operation.

Qualifications

• Experience in customer-facing, front of house roles preferred.
• Hotel/BTR/Co-Living/ PBSA experience advantageous.
• Excellent communication and interpersonal skills.
• Friendly, approachable and professional manner.
• Strong customer service focus and positive attitude.
• Organised and able to manage varied workload.
• Confident handling enquiries and resolving issues.
• Able to work independently or as part of a team.

Responsabilités

• Act as the first point of contact for residents, visitors and contractors.
• Provide a friendly, professional reception service.
• Respond to queries in person, by telephone and email.
• Assist with day-to-day running of the student accommodation property.
• Support residents with queries and escalate issues when needed.
• Maintain a professional, welcoming front of house environment.
• Liaise with the on-site team to ensure a smooth customer experience.
• Carry out general administrative and operational tasks as required.
• Build positive relationships with residents and deliver high-quality service.

Connaissances

Customer service

Front of house

Communication

Teamwork

Description du poste

Receptionist

Location: Bournemouth

Salary: £13.50ph

Monday to Friday

Shift Times: 9am–5pm

Duration: Temp ongoing - potentially up to 6 months

Start Date: ASAP

About the Role

We are looking for a friendly, professional and customer-focused Front of House / Receptionist to join a student accommodation property in Bournemouth.

This is a temporary ongoing position, with the potential to continue for up to six months. You will be responsible for providing a welcoming and professional front of house service, supporting residents and visitors, and helping with the smooth day-to-day running of the property.

Key Responsibilities

• Act as the first point of contact for residents, visitors and contractors.
• Provide a friendly, professional and customer-focused reception service.
• Respond to resident and customer queries in person, by telephone and email.
• Assist with the day-to-day running of the student accommodation property.
• Support residents with queries and elevate issues where appropriate.
• Maintain a professional and welcoming front of house environment.
• Liaise with the wider on-site team to ensure a smooth customer experience.
• Complete general administrative and operational tasks as required.
• Build positive relationships with residents and provide a high standard of customer service.

Candidate Requirements

• Previous experience in a customer-facing, reception or front of house role.
• Experience within a hotel, BTR, Co-Living, PBSA, residential or similar environment would be highly advantageous.
• Excellent communication and interpersonal skills.
• A friendly, approachable and professional manner.
• Strong customer service skills and a genuine focus on providing a positive experience.
• Organised and able to manage a varied workload.
• Confident dealing with enquiries and resolving issues where possible.
• Comfortable working independently as well as part of a wider team.
• A flexible and reliable approach to work.

Why Work With Us?

This is an excellent opportunity to join a professional on-site team within the student accommodation sector. The role offers an immediate temporary opportunity with the potential to continue for up to six months, making it well suited to someone looking for a flexible ongoing assignment.