Front Of House - Southampton

Catch 22; Southampton; On-site; GBP 17,000 - 19,000; Part time

Job summary

Catch 22 in the PO15 area is seeking a Welcome Host / Front of House Coordinator to provide temporary cover on a professional commercial site. You will deliver a warm, professional welcome to occupiers, visitors and contractors, ensuring a high standard of front-of-house service during the 12:00pm–6:00pm shift.

Training will take place on 15th and 16th October, with the cover period running from 19th October to 16th November.

Qualifications

• Experience in front-of-house, reception or hospitality.
• Excellent customer service and communication skills.
• Professional, well-presented and approachable.
• Able to liaise with occupiers, visitors and contractors.

Responsibilities

• Delivering an exceptional front-of-house and welcome service
• Building positive relationships with occupiers and regular visitors
• Supporting tenant engagement and community activities
• Assisting with events and wellbeing initiatives
• Liaising professionally with visitors, contractors and building teams
• Supporting tenant communications and engagement
• Promoting building activities and helping create a welcoming environment
• Providing general building operations and front-of-house support

Skills

Front of House experience

Reception

Customer service

Hospitality

Job description

Location: PO15 7JZ

Temporary Cover | £12.71 per hour

Hours: 12:00pm - 6:00pm

Catch 22 are looking for a professional, personable and customer-focused Welcome Host / Front of House Coordinator to provide temporary cover at a professional commercial site in the PO15 7JZ area.

This is a great opportunity for someone with strong reception, hospitality or front-of-house experience who enjoys creating an excellent first impression and delivering a high standard of service to occupiers and visitors.

Training & Initial Cover Dates

Training: 15th & 16th October, 9:00am - 12:00pm

Cover: 19th October - 16th November

Working hours: 12:00pm - 6:00pm

Pay rate: £12.71 per hour

The Role

You will provide a warm, professional welcome to occupiers, visitors and contractors while supporting the overall tenant experience within the building.

Duties will include:

• Delivering an exceptional front-of-house and welcome service
• Building positive relationships with occupiers and regular visitors
• Supporting tenant engagement and community activities
• Assisting with events and wellbeing initiatives
• Liaising professionally with visitors, contractors and building teams
• Supporting tenant communications and engagement
• Promoting building activities and helping create a welcoming environment
• Providing general building operations and front-of-house support

What We're Looking For

• Previous Front of House, Reception, Welcome Host or Hospitality experience
• Excellent customer service and communication skills
• Professional, well-presented and approachable
• Confident dealing with occupiers, visitors and contractors
• Strong organisation and attention to detail
• Reliable and flexible
• Must be available for the training dates and full cover period