Student Housing Admin & Events Coordinator

Bath Spa University; Matlock Bath CP; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Hybrid working

Pension scheme

On-site nursery

Employee assistance programme

Job summary

Bath Spa University is seeking a Student Accommodation Administrator to join the Campus Life team at Bath, Somerset. You will provide organised, customer-focused admin support to the Student Accommodation team and help manage enquiries, records, and event promotion for housing services.

The role requires degree-level education or equivalent, experience with education or accommodation administration, and a proactive approach to development.

Qualifications

• Experience using computerised systems including database, internet and email.
• Experience providing excellent customer service.
• An understanding of and willingness to observe confidentiality at all times.
• Ability to communicate with tact and diplomacy.
• Experience of administration in an education setting
• Experience of working in an accommodation setting

Responsibilities

• Provide effective administrative support to the Student Accommodation team.
• Respond promptly and professionally to customer enquiries.
• Maintain accurate records and administrative systems.
• Arrange meetings and take minutes; handle more complex queries.
• Promote Student Housing Accommodation Services at Open Days and events
• Ensure compliance with the University’s Data Protection Policy

Skills

Customer service

Data privacy awareness

Communication

Confidentiality

Education administration

Accommodation experience

Education

Degree level or equivalent

Tools

Database systems

Job description

Bath Spa University is seeking a Student Accommodation Administrator to join the Campus Life team at Bath, Somerset. You will provide organised, customer-focused admin support to the Student Accommodation team and help manage enquiries, records, and event promotion for housing services.

The role requires degree-level education or equivalent, experience with education or accommodation administration, and a proactive approach to development.