Admissions & Guidance Administrator - Part Time

Bath College; Radstock; On-site; GBP 26,000 - 30,000; Part time

Benefits offered by this job

Generous holiday entitlement

Private Healthcare Scheme

Cycle to Work Scheme

Selfie Day

Job summary

Bath College is seeking a part-time Admissions, Funding & Guidance Administrator to support the Student Services team across Somer Valley Campus in Radstock and the City Centre Campus in Bath.

You will greet enquirers, handle inquiries and provide information, advice and guidance on courses, visas, funding and bursaries. The role includes reception duties and assisting with enrolment and bursary forms, with a focus on delivering excellent customer service.

Qualifications

• Minimum of 4 GCSEs (Grade C/4 or above) or equivalent including English Language and Maths.

Responsibilities

• Provide administrative, information, advice and guidance support for the Student Services department
• Greet enquirers and respond to face to face, telephone, e-mail and written enquiries; elicit their needs and offer information, advice, guidance in line with exceptional customer service.
• Provide support in reception cover, signing in visitors into the college system and inform staff member of the arrival in line with the college visitor policy
• Assess applicant eligibility to study at the College in accordance with immigration regulations. Record relevant details on the management information system as required by the UK Border Agency.
• Provide information, advice and guidance on the range of courses available, Visa requirements, qualification equivalencies, course fees and funding, offering information on payment options, course locations, timetables etc.
• Carry out fee assessments in accordance to the current funding regulations and deal with complex cases as appropriate.
• Liaise with members of the English Language School to arrange assessments and or interviews as required.
• Where necessary, assist students in completing enrolment, application and bursary forms and information on procedures.

Skills

Customer service

Reception

Information & guidance

Education

GCSEs (minimum 4) incl English & Maths

Job description

Bath College is seeking a part-time Admissions, Funding & Guidance Administrator to support the Student Services team across Somer Valley Campus in Radstock and the City Centre Campus in Bath.

You will greet enquirers, handle inquiries and provide information, advice and guidance on courses, visas, funding and bursaries. The role includes reception duties and assisting with enrolment and bursary forms, with a focus on delivering excellent customer service.