Student Finance Advisor [Ref: BRTN8489]

Chichester College; Kemp Town Estate; On-site; GBP 30,000 - 35,000; Full time

Job summary

A reputable educational institution in England is looking for a Student Financial Advisor to serve as the primary contact for students seeking financial assistance. Key responsibilities include assessing applications for bursaries, advising on funding options, and maintaining confidential records. The role ensures that students receive the financial resources necessary to succeed in their studies. Excellent customer service skills and the ability to handle inquiries are essential. The position offers a competitive benefits package including pension contributions and development opportunities.

Benefits

Local Government Pension Scheme

25 days annual leave plus bank holidays

Discount schemes on shopping and facilities

Family friendly policies

Continuous professional development opportunities

Qualifications

• Strong customer service skills to manage student inquiries and provide advice.
• Ability to maintain accurate and confidential records in compliance with GDPR.
• Experience in assessing eligibility for funding and financial assistance.

Responsibilities

• Assume the primary point of contact for financial assistance inquiries.
• Assess student applications for bursaries and allocate appropriate funding.
• Manage student email inquiries regarding their financial applications.

Job description

Responsibilities

As a Student Financial Advisor, you will be the primary point of contact for students seeking financial assistance. Your main responsibilities would be assessing student applications for the college bursaries - Learner Support Grant, ensuring eligibility criteria is met. Allocating and advise students on the correct funding available to them to help cover their expenses throughout their course of study. Manage and respond promptly and professionally to a high volume of students and stakeholders email inquiries regarding funding and their applications. Maintain accurate and confidential records of student financial claims and transactions in line with GDPR and college policy. As our Student Finance Advisor, you will provide outstanding customer service to applicants, schools, curriculum areas and work with colleagues across the Group to plan and implement processes to make sure the students can access, understand, and manage non-repayable financial support to aid their education. Chichester College Group is committed to providing outstanding education and support to our diverse students. As a key member of the Student Finance Support team, you will play a crucial role in ensuring students have the financial resources and guidance they need to succeed and complete their studies.

Benefits

• Local Government Pension Scheme - the Group contributes 20.4% of your actual pensionable pay.
• 25 days annual leave, increasing to 28 days in line with continuous service, plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement and a wellbeing day. Plus, the opportunity to purchase up to 5 days additional leave.
• Discount schemes - including discounts on shopping, restaurants, travel and onsite facilities such as our gym and First Steps Childcare nurseries (specific campuses only).
• Family friendly policies - including enhanced maternity, paternity and adoption pay (dependant on continuous service).
• Continuous professional development opportunities - including development days, funded apprenticeships and access to a range of other courses and activities.