Strategic UK Account Manager — Hybrid

Klipboard group; United Kingdom; Hybrid; GBP 35,000 - 52,000; Full time

Job summary

Klipboard are hiring an Internal Account Manager to steward a UK-based portfolio within our UKI Account Management Team. You will be the main contact for customers, nurture relationships, and drive satisfaction and adoption of our ERP/SaaS solutions.

You will collaborate with internal stakeholders for lead qualification, renewals and expansions while ensuring accurate CRM records and timely communication. Hybrid work policy applies.

Qualifications

• Experience in managing software solution sales accounts.
• Strong business acumen with ability to upsell and renew contracts.
• Proven ability to build and maintain long-term customer relationships.

Responsibilities

• Act as the primary contact for UK-based customer accounts.
• Maintain regular communication via phone, email and virtual meetings.
• Log interactions and opportunities in the CRM and support renewal discussions.
• Coordinate with internal teams to meet customer needs and timelines.
• Assist with quotes, proposals and contract documentation.

Skills

Account management

Software sales

CRM knowledge

Communication

Relationship building

Job description

Klipboard are hiring an Internal Account Manager to steward a UK-based portfolio within our UKI Account Management Team. You will be the main contact for customers, nurture relationships, and drive satisfaction and adoption of our ERP/SaaS solutions.

You will collaborate with internal stakeholders for lead qualification, renewals and expansions while ensuring accurate CRM records and timely communication. Hybrid work policy applies.