Strategic Internal Account Manager — Hybrid, CRM & Growth

Klipboard; Hungerford; Hybrid; GBP 42,000 - 64,000; Full time

Job summary

Klipboard is seeking an Internal Account Manager to strategically manage a portfolio of UK-based accounts within the UKI Account Management Team. You will be the primary point of contact for customers and external managers, building long-term relationships that drive satisfaction, growth, and adoption of Klipboard’s ERP solutions.

You will collaborate with internal and external stakeholders to support the wider account management function, qualify leads, conduct customer conversations, and

Qualifications

• Strong commercial awareness in all areas.
• Drive and Hunger to develop and progress.
• Experience of working in sales within a software solution sales environment
• Technical understanding from an application and technology perspective
• Demonstrate success in a similar role

Responsibilities

• Deliver a consistent, high-quality customer experience across UK accounts
• Identify opportunities for upsell, cross-sell and renewals
• Maintain accurate customer records in the CRM and track interactions
• Coordinate with internal teams to meet customer needs and objectives
• Lead qualification and manage the lead pipeline from start to finish
• Support campaigns, renewals, and pricing discussions with customers

Skills

Commercial awareness

Drive and hunger

Software sales

Technical understanding

Job description

Klipboard is seeking an Internal Account Manager to strategically manage a portfolio of UK-based accounts within the UKI Account Management Team. You will be the primary point of contact for customers and external managers, building long-term relationships that drive satisfaction, growth, and adoption of Klipboard’s ERP solutions.

You will collaborate with internal and external stakeholders to support the wider account management function, qualify leads, conduct customer conversations, and