Strategic Telecoms & IT Account Manager

Coconut Lime Ltd.; Southampton; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Uncapped commission

Job summary

Coconut Lime Ltd. is seeking an Account Manager to manage and grow relationships with businesses using telecoms and IT solutions.

This full-time, permanent role focuses on consultative conversations rather than hard selling, with a base salary around £35,000 and uncapped commission. You will work in an office-based environment, supporting customers’ ongoing needs, identifying opportunities to add value, and building strong long-term partnerships.

Qualifications

• Experience in account management with B2B VoIP services.
• Comfort speaking with senior decision-makers.
• Solution-led conversations.
• Strong negotiation skills.
• Organised, self-motivated and commercially aware.

Responsibilities

• Managing and developing business customer relationships.
• Speaking with decision-makers at all levels.
• Understanding customer needs and future plans.
• Identifying upsell and cross-sell opportunities.
• Delivering excellent customer service.
• Managing your own pipeline and opportunities.
• Working towards achievable targets.

Skills

Account management

B2B VoIP

Job description

Coconut Lime Ltd. is seeking an Account Manager to manage and grow relationships with businesses using telecoms and IT solutions.

This full-time, permanent role focuses on consultative conversations rather than hard selling, with a base salary around £35,000 and uncapped commission. You will work in an office-based environment, supporting customers’ ongoing needs, identifying opportunities to add value, and building strong long-term partnerships.