Strategic Service Engagement Lead - Hybrid Glasgow

Getronics; Glasgow; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Flexible working options

25 days holiday plus statutory bank holidays

Private medical cover

Employee Referral Scheme

Company Pension Scheme

Access to online learning platform

Job summary

A global technology solutions provider in Glasgow is seeking a Service Engagement Manager to coordinate between Presales and Operations. The ideal candidate will have extensive experience in service management, strong ITIL certification, and excellent communication skills. This role offers hybrid working and a comprehensive benefits package. Applicants are encouraged to submit their CV along with a brief motivation for applying.

Qualifications

• Extensive experience of running in-house or out-sourced services.
• Proven management ability to measure and report on performance.
• Certified or strong experience with ITIL Service Transition and Operations.

Responsibilities

• Act as a coordinating interface between Presales and Operations.
• Promote efficiencies and standardisation to reduce costs.
• Champion the Service Portfolio Integration throughout the organisation.

Skills

ITIL Service Transition

Communication skills

Project management

Service Improvement

Negotiation skills

Stakeholder management

Job description

A global technology solutions provider in Glasgow is seeking a Service Engagement Manager to coordinate between Presales and Operations. The ideal candidate will have extensive experience in service management, strong ITIL certification, and excellent communication skills. This role offers hybrid working and a comprehensive benefits package. Applicants are encouraged to submit their CV along with a brief motivation for applying.