IT Service Management Leader - Transformation

Accenture; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

A global professional services leader in Greater London is seeking a Service Management Consultant to drive transformation journeys for clients. The successful candidate will design and implement service management solutions while utilizing strong analytical skills. Required qualifications include ITIL V3 certifications and experience with large-scale transformations. The role emphasizes communication and stakeholder management. Competitive salary and benefits are on offer.

Qualifications

• Minimum ITIL V3 certifications required; V3 expert and V4 certifications preferred.
• Experience in supporting cloud transformation journeys.
• Strong analytical skills for synthesizing client issues into key challenges.

Responsibilities

• Develop and design service management solutions through the lifecycle.
• Assess and select service management tools and products.
• Lead and participate in solution delivery using Agile methodologies.

Skills

ITIL V3 certifications

Experience with large-scale transformation

Exceptional communication skills

Familiarity with digital workplace trends

Stakeholder management skills

Tools

AWS

Google

Azure

Job description

A global professional services leader in Greater London is seeking a Service Management Consultant to drive transformation journeys for clients. The successful candidate will design and implement service management solutions while utilizing strong analytical skills. Required qualifications include ITIL V3 certifications and experience with large-scale transformations. The role emphasizes communication and stakeholder management. Competitive salary and benefits are on offer.