Hybrid IT Service Transition Lead: Drive Availability & Change

Government Recruitment Service; Glasgow; Hybrid; GBP 56,000 - 69,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Government Recruitment Service is seeking a Lead Service Transition Manager in Glasgow. You will ensure that designs for new or changed IT services are supported by the resources needed to operate and manage the service, meeting availability and performance standards while adhering to government requirements.

The role emphasizes governance, documentation, and bridging projects with operations. The position is hybrid (2 days remote) in Glasgow, with a permanent contract reflecting government

Qualifications

• Designing new services and managing material change to existing services.
• Producing high quality deliverables in various contexts.
• Applying structured, methodical problem solving.
• Communicating expectations with stakeholders internal and external.
• Awareness of Disability Confident employer scheme.

Responsibilities

• Ensure designs for new or changed IT services are resourced to operate and manage the service.
• Bridge between projects/programmes and operation/support of ongoing services.
• Apply control and rigour to IT service implementation and availability.

Skills

Service transition

IT service design

Change management

Documentation

Stakeholder communication

Problem solving

Disability Confident

Job description

Government Recruitment Service is seeking a Lead Service Transition Manager in Glasgow. You will ensure that designs for new or changed IT services are supported by the resources needed to operate and manage the service, meeting availability and performance standards while adhering to government requirements.

The role emphasizes governance, documentation, and bridging projects with operations. The position is hybrid (2 days remote) in Glasgow, with a permanent contract reflecting government