Strategic SaaS Account Manager | Hybrid Bournemouth

Hubexo; Bournemouth; Hybrid; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Professional development opportunities

Flexible working environment

Innovative company culture

Job summary

A leading tech firm in Bournemouth is seeking an experienced Account Manager to enhance customer engagement and ensure success with their platforms. Responsibilities include delivering training sessions and creating tailored account plans. The ideal candidate has a background in SaaS and excels in relationship-building. Join a team committed to driving innovation in the construction industry with a hybrid working model.

Qualifications

• Proven experience making a measurable impact in client engagement.
• Ability to handle customer conversations under pressure.
• Great understanding of customer needs and relationship dynamics.

Responsibilities

• Build trust and loyalty by being a strategic advisor.
• Deliver engaging onboarding and training sessions.
• Create tailored account plans to boost retention.

Skills

Experience in SaaS or service-led environments

Confident relationship-builder

Skilled with Salesforce

Ability to manage multiple priorities

Curiosity and adaptability

Tools

Salesforce

Excel

Video conferencing tools

Job description

A leading tech firm in Bournemouth is seeking an experienced Account Manager to enhance customer engagement and ensure success with their platforms. Responsibilities include delivering training sessions and creating tailored account plans. The ideal candidate has a background in SaaS and excels in relationship-building. Join a team committed to driving innovation in the construction industry with a hybrid working model.