Strategic Relationships Manager

Impact Futures; United Kingdom; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading training provider in the UK is seeking a Strategic Relationship Manager to develop partnerships and manage large accounts. This role requires extensive experience in relationship management and a proactive approach to delivering solutions tailored to client needs. The position offers a supportive work environment and numerous employee benefits, including a bonus scheme and enhanced leave policies.

Benefits

Bonus scheme

25 days holiday plus public and bank holidays

Enhanced sick pay

BUPA Healthcare Cashback plan

Qualifications

• Significant background in relationship/account management in the apprenticeship sector.
• Experience in developing bespoke client solutions.
• Proven track record in meeting high value targets.

Responsibilities

• Manage and develop a small volume of large accounts.
• Conduct face-to-face employer review meetings.
• Maintain strong commercial awareness of the training and education sector.

Skills

Relationship management

Consultative selling

Commercial awareness

Business development

Job description

Overview

Are you an strategic and experienced Account / Relationship Manager? Do you have a passion for finding solutions and developing partnerships? Impact Futures and The Childcare Company have an exciting opportunity for you to join our Commercial team as Strategic Relationship Manager.

This is a field-based role and will require national travel to strategically deliver the level of service required for our largest clients. You must have full access to a vehicle and a clean driving licence.

The Role

As a highly experienced and strategic account/relationship manager in the apprenticeship sector, you will have a natural flare for developing partnerships, meeting high expectations and identifying opportunity for growth. You will use your own initiative and a proactive approach to embedding our full portfolio across the clients you work with.

This is an exciting and highly rewarding role for the right candidate; you will position Impact Futures as an extension to your client’s business, this requires a strong presence built upon solid foundations of trust, underpinned by your sector knowledge and the strategies you will influence, develop and implement.

The role demands a candidate who is highly ambitious, solution focussed, who can collaborate with internal and external stakeholders at all levels and who has a proven track record of working within a fast-paced environment whilst setting and achieving high results.

The Role will involve

• Being responsible for managing and developing a small volume of large accounts. Success will be measured by growth (revenue) and the integration of new concepts and initiatives by you, embedding our full portfolio across each client’s business.
• Having a clear and precise TNA/Business Plan for each client, underpinning the delivery of your account strategy, including effective marketing and activity campaigns – aligned to the client’s business plan/strategy and delivered within budget.
• Conducting monthly F2F employer review meetings, complete with agenda, meeting pack and detailed follow up minutes and actions (shared within 48hrs of meeting).
• Maintaining a strong commercial awareness of the training and education sector, including funding streams, apprenticeship standards and governing bodies (Ofsted, ESFA etc), taking full ownership for your own CPD.

You’ll be joining a leading national training provider at an exciting time of growth and expansion, working in a fun and supportive environment in an organisation with a strong focus on people and culture.

Expect regular catch-ups and socials with your team, surprises in the post and company-wide social events—we’re a friendly bunch!

Benefits

• Bonus scheme
• 25 days holiday plus public and bank holidays
• 3 additional days of paid leave for Christmas Shutdown
• Buy an additional 5 days annual leave
• Birthday day off
• Volunteer day
• Enhanced Sick Pay
• BUPA Healthcare Cashback plan
• Enhanced Maternity paid leave
• Enhanced Paternity paid leave
• Grandparent paid leave
• Bereavement paid leave
• Life Assurance
• Refer a friend bonus
• Electric car vehicle scheme
• 3% pension contribution using pension provider NEST
• Shopping discount & cash back platform
• Employee Financial Wellbeing support
• Employee Assistance Helpline
• Company events and social gatherings
• Appreciation gifts

About You

• Significant and proven background in relationship/account management within the apprenticeship sector, with a solid history of meeting and exceeding high value targets.
• Experience of developing and presenting solutions made bespoke to a client’s needs through a consultative approach.
• A proven background in generating business via a variety of proactive, innovative methods inclusive of networking and leveraging and extending existing networks.
• Product, service and sector knowledge: Understand the nature of your sector and the likely forthcoming changes to it. Understand the legal, regulatory and ethical frameworks relating to the education and training sector.
• Customer knowledge: Know how to analyse the macro and micro environment of individual customers. Understand the challenges and motivations of your customers and the internal and external factors that impact their decisions. Understand expectations of what constitutes a high-quality customer experience.
• Desirable: Solution Development: Use customer insight/requirements underpinned by an excellent level of portfolio and product knowledge. Analyse and create innovative solutions and propositions that deliver tangible business benefits to customers.

About Us

• Impact Futures and The Childcare Company are some of the UK’s largest independently owned training providers, delivering apprenticeships and vocational qualifications.
• We have been awarded a prestigious 2-star accreditation for being an outstanding company to work for.
• Our expertise is underpinned by our Ofsted Grade 2 'Good’ accreditation, and learner-centric delivery is at the heart of our continual operational evolution to ensure our learners receive an outstanding learning journey.
• Impact Futures and The Childcare Company are an Equal Opportunities employer and welcome applications from all suitability qualified persons regardless of their race, disability, religion/belief, sexual orientation or age.
• We are committed to safeguarding and promoting the welfare of children and young people. An enhanced DBS check will be required for this role.