Strategic Relationship Manager – EMEA/APAC

Canoe Intelligence; Greater London; Hybrid; GBP 85,000 - 105,000; Full time

Benefits offered by this job

Benefits stipend

Flexible PTO

Pension contribution

Flexible work from home

Home office stipend

Employee Assistance Program

Gym/wifi reimbursement

Education assistance

Parental Leave

Job summary

Canoe Intelligence in London offers a Relationship Manager role focused on leading strategic client relationships with senior decision makers across the EMEA region. You will drive adoption, retention, and growth while delivering ROI across the client base.

You will collaborate with cross-functional teams, influence key stakeholders, and own renewal processes, contributing to Canoe’s scale strategy in a dynamic FinTech environment.

Qualifications

• Must have experience owning a book of business and driving adoption, retention, growth, value realization, expansion, upselling.
• Ability to present and influence key stakeholders.
• Experience delivering ROI/business reviews to senior stakeholders.
• Excellent listening, negotiation, and presentation skills.

Responsibilities

• Build and maintain long-lasting client relationships across the EMEA region.
• Collaborate with Client Success, Implementation, Support, Sales, and Leadership to drive retention and revenue growth.
• Lead adoption of best practices for client retention, including business reports.
• Drive net dollar retention for Canoe’s clients.

Skills

Book of business ownership

Stakeholder communication

ROI presentations

Negotiation

Job description

Canoe Intelligence in London offers a Relationship Manager role focused on leading strategic client relationships with senior decision makers across the EMEA region. You will drive adoption, retention, and growth while delivering ROI across the client base.

You will collaborate with cross-functional teams, influence key stakeholders, and own renewal processes, contributing to Canoe’s scale strategy in a dynamic FinTech environment.