Strategic Planning Lead - Growth & Analytics (London)

American Express Global Business Travel; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global travel management firm is seeking an experienced Senior Business Planning Manager to join their Traveler Care Team in London. This role involves driving strategic initiatives in partnership with executive leadership and requires a solid background in business planning and consultancy. Applicants should possess strong analytical skills and over 6 years of experience in operations or contact centers. The position demands effective stakeholder management and excellent communication abilities, offering a dynamic work environment with flexible benefits.

Benefits

Health and welfare insurance plans

Retirement programs

Parental leave

Adoption assistance

Wellbeing resources

Travel perks

Access to over 20,000 courses

Qualifications

• 6+ years of experience in business planning or consultancy.
• Demonstrated experience in Operations or Contact Centres.
• Comfortable in fast-paced environments with shifting priorities.

Responsibilities

• Partner with VP to drive high-impact initiatives.
• Maintain clear view of business performance.
• Convert complex data into actionable insights.

Skills

Business planning

Stakeholder management

Analytical skills

Communication skills

Education

Bachelor’s degree in business or related field

MBA or advanced degree

Job description

A global travel management firm is seeking an experienced Senior Business Planning Manager to join their Traveler Care Team in London. This role involves driving strategic initiatives in partnership with executive leadership and requires a solid background in business planning and consultancy. Applicants should possess strong analytical skills and over 6 years of experience in operations or contact centers. The position demands effective stakeholder management and excellent communication abilities, offering a dynamic work environment with flexible benefits.