Strategic Performance Analyst - Finance & Operations Insights

Hall & Kay; Birmingham; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

25 days holiday + bank holidays and 5+

Contributory pension scheme

Life Assurance

Health care scheme

Job summary

Hall & Kay is seeking a Finance Analyst to analyse financial and operational data, producing actionable insights that drive profitability and service delivery across the organisation. You will bridge finance, operations and business units and develop dashboards for management visibility.

The role requires 3–5 years in a financial/operational analytics fields, with advanced Excel and BI tool experience. Expect a collaborative, fast-paced environment and a focus on data-driven decisions.

Qualifications

• Professional qualifications in Accounting, Business, Economics, or related quantitative field (or progress toward them) preferred but not essential (depending on work related experience).
• 3-5 years in financial analysis, management accounting, business analysis, or commercial finance role within a service organisation (essential).
• Demonstrated track record of delivering impactful insights that influenced business decisions.
• Advanced Excel proficiency including pivot tables, complex formulas, and data modelling (essential).
• Experience with business intelligence and visualisation tools (Power BI, Tableau, or similar) (essential).
• SQL or database query skills (desirable).
• Understanding of financial statements, management accounting principles, and cost analysis (essential).
• Statistical analysis and forecasting techniques (essential).
• Strong problem-solving abilities with attention to detail and accuracy.

Responsibilities

• Prepare and analyse monthly, quarterly, and annual financial performance reports comparing actual results against budgets and forecasts.
• Monitor key financial metrics.
• Analyse operational metrics such as service delivery efficiency, utilisation rates, productivity, quality indicators, and customer satisfaction scores.
• Identify operational bottlenecks, inefficiencies, and opportunities for process improvement.
• Conduct cost-benefit analyses for operational initiatives and improvement projects.
• Track and report on operational KPIs, creating dashboards and scorecards for stakeholder visibility.
• Collaborate with operations, service delivery, sales, and leadership teams to understand business challenges and opportunities.
• Translate complex data into clear, actionable insights and recommendations for non-financial stakeholders.
• Support business case development for new services, contracts, investments, and strategic initiatives.
• Provide analytical support during contract negotiations, pricing reviews, and client profitability assessments.
• Maintain and enhance financial and operational reporting systems, dashboards, and data visualisation tools.
• Ensure data accuracy, consistency, and integrity across multiple sources and systems.
• Automate routine reporting processes to improve efficiency and reduce manual effort.
• Develop ad-hoc analyses in response to management requests and emerging business questions.
• Identify opportunities to enhance analytical processes, reporting frameworks, and decision-making tools.
• Recommend and implement improvements to financial and operational performance measurement.

Skills

Advanced Excel

Data analysis

Financial modelling

Commercial awareness

Education

Accounting or Business/Economics degree (or progress)

Tools

Power BI

Tableau

Job description

Hall & Kay is seeking a Finance Analyst to analyse financial and operational data, producing actionable insights that drive profitability and service delivery across the organisation. You will bridge finance, operations and business units and develop dashboards for management visibility.

The role requires 3–5 years in a financial/operational analytics fields, with advanced Excel and BI tool experience. Expect a collaborative, fast-paced environment and a focus on data-driven decisions.