Strategic Partner Growth Specialist

Rightmove; United Kingdom; Hybrid; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Cash plan for dental, optical and phys

Private Medical Insurance

Pension

Life Insurance

27 days holiday + volunteering days

Hybrid working with minimum 2 days in-

Job summary

Rightmove is seeking a Partner Success Specialist to partner with Account Managers and drive product adoption across a portfolio of Estate Agency partners. You will consultatively uncover needs, translate data into actionable insights, and deliver training to help customers use tools like RM Plus and Online Agent Valuation.

You will work in a collaborative, growth-minded team, hitting weekly KPIs, reducing churn risk, and contributing to measurable partner ROI while maintaining strong CRM

Responsibilities

• Engaging with a high-volume portfolio of existing Estate Agency partners, building strong relationships over the phone and video calls.
• Work closely with Account Managers to create customer value through targeted interventions and help focus on commercial growth conversations.
• Consultatively uncover partners’ successes, challenges and needs, then translate performance data into actionable insights that drive value.
• Identify where the greatest difference can be made and recommend usage solutions based on each partner’s needs and current product mix.
• Deliver targeted, needs-led training and coaching online via Teams and other channels, helping partners use RM Plus, Opportunity Manager and Online Agent Valuation effectively.
• Drive adoption and sustained engagement by agreeing clear actions with partners and handling objections.
• Spot opportunities to create targeted customer campaigns to increase engagement with Rightmove products, sharing opportunities with Account Managers.
• Track and report on product adoption, account health, actions, value realization and impact of interventions.
• Hit weekly KPIs, boost retention and focus on meaningful customer outcomes.
• Maintain accurate CRM records and contribute to team meetings.

Job description

Rightmove is seeking a Partner Success Specialist to partner with Account Managers and drive product adoption across a portfolio of Estate Agency partners. You will consultatively uncover needs, translate data into actionable insights, and deliver training to help customers use tools like RM Plus and Online Agent Valuation.

You will work in a collaborative, growth-minded team, hitting weekly KPIs, reducing churn risk, and contributing to measurable partner ROI while maintaining strong CRM