Partner Growth & Adoption Specialist

Rightmove; England; Hybrid; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Private Medical Insurance

Pension and Life Insurance

27 days holiday + volunteering days

Travel Loans

Job summary

Rightmove is seeking a Partner Success Specialist (PSS) to work with Account Managers, driving adoption of RM products and delivering measurable value for our EA partners. You will use data-driven insights to tailor interventions, deliver training, and foster stronger long-term relationships with rightmove partners.

You will collaborate across teams, maintain CRM records, and help reduce churn while hitting weekly KPIs.

Qualifications

• Experience building relationships with partner organizations.
• Ability to consultatively uncover partner needs and translate data into insights.
• Comfort working with data to drive actionable recommendations.
• Experience supporting product adoption and partner training.
• Strong collaboration with account management and cross-functional teams.

Responsibilities

• Engage with a high-volume portfolio of EA partners via phone and video.
• Collaborate with Account Managers to drive customer value and growth.
• Identify partner needs and translate performance data into insights.
• Recommend usage solutions based on partner needs and product mix.
• Deliver needs-led training and coaching online via Teams and other channels.
• Drive adoption and engagement by setting clear actions and handling objections.
• Spot opportunities to create targeted campaigns and share commercial opportunities with the AM.
• Track and report on product adoption, account health and impact.

Skills

Relationship building

Consultative selling

Data interpretation

CRM usage

Product adoption

Training & coaching

Video/phone communication

Objection handling

Cross-functional collaboration

Tools

RM Plus

Opportunity Manager

Online Agent Valuation

Job description

Rightmove is seeking a Partner Success Specialist (PSS) to work with Account Managers, driving adoption of RM products and delivering measurable value for our EA partners. You will use data-driven insights to tailor interventions, deliver training, and foster stronger long-term relationships with rightmove partners.

You will collaborate across teams, maintain CRM records, and help reduce churn while hitting weekly KPIs.