Strategic Operational MI & Data Insights Developer

Department for Work and Pensions (DWP); Barnsley; On-site; GBP 42,000 - 56,000; Full time

Job summary

Department for Work and Pensions is seeking an Operational Management Information Developer in the Working Age Services Directorate. The role focuses on turning data into meaningful insights to influence decision making and service improvements for millions of UK customers.

You will develop performance measures, collaborate with Operations and Digital teams, and present findings to senior stakeholders. Based in Barnsley, this position requires delivering robust MI products, leading analytical

Qualifications

• Proven ability to produce actionable management information and visualisations.
• Experience turning data into insights to influence decision making.
• Strong analytical and problem-solving skills; attention to detail.

Responsibilities

• Produce insightful management information, analysis and visualisations using Power BI or similar tools to support operational and strategic decision making.
• Develop robust analytical products using SQL or similar programming languages, ensuring outputs are accurate, reproducible and quality assured.
• Combine and interrogate data from multiple sources to generate meaningful insights, identify trends and inform business improvements.
• Lead analytical and performance improvement projects, delivering outcomes at pace and managing competing priorities effectively.
• Identify opportunities to improve service delivery and operational performance across Universal Credit and Labour Market services.
• Build effective relationships with stakeholders at all levels, including senior leaders, to influence decisions and deliver complex outcomes.
• Present complex data and technical findings in a clear and engaging way for non-technical audiences.
• Foster an inclusive and collaborative working environment while contributing to team objectives, efficiencies and continuous improvement.

Skills

Data analysis

Power BI

SQL

Stakeholder management

Presentation skills

Project leadership

Tools

Power BI

SQL

Job description

Department for Work and Pensions is seeking an Operational Management Information Developer in the Working Age Services Directorate. The role focuses on turning data into meaningful insights to influence decision making and service improvements for millions of UK customers.

You will develop performance measures, collaborate with Operations and Digital teams, and present findings to senior stakeholders. Based in Barnsley, this position requires delivering robust MI products, leading analytical