Strategic Operational MI & Performance Analyst (Power BI/SQL)

Department for Work and Pensions (DWP)

Coventry

On-site

GBP 40,000 - 55,000

Full time

3 days ago

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Job summary

Department for Work and Pensions (DWP) in the United Kingdom is seeking an Operational Management Information Developer within the Working Age Services Directorate of the Digital Transformation Group. The role focuses on turning data into meaningful insight to support service improvement and informed decision making across Universal Credit and Labour Market services.

You will collaborate with Operations, Digital teams and senior stakeholders to develop performance measures, test hypotheses and

Responsibilities

Produce insightful management information, analysis and visualisations using Power BI or similar tools to support operational and strategic decision making.
Develop robust analytical products using SQL or similar programming languages, ensuring outputs are accurate, reproducible and quality assured.
Combine and interrogate data from multiple sources to generate meaningful insights, identify trends and inform business improvements.
Lead analytical and performance improvement projects, delivering outcomes at pace and managing competing priorities effectively.
Identify opportunities to improve service delivery and operational performance across Universal Credit and Labour Market services.
Build effective relationships with stakeholders at all levels, including senior leaders, to influence decisions and deliver complex outcomes.
Present complex data and technical findings in a clear and engaging way for non-technical audiences.
Foster an inclusive and collaborative working environment while contributing to team objectives, efficiencies and continuous improvement.