Operational MI Developer — Data Insights & Power BI

Department for Work and Pensions (DWP); England; On-site; GBP 45,000 - 65,000; Full time

Job summary

Department for Work and Pensions (DWP) is seeking an Operational Management Information Developer to turn data into actionable insight for Working Age services. You will partner with Operations, Digital teams and senior stakeholders to drive evidence-based decisions and continuous improvement.

Working within the Working Age Data and Performance Team, you will produce MI, develop analytical products using SQL, and communicate complex findings to both technical and non-technical audiences while

Qualifications

• Proven ability to translate data into actionable insights for decision makers.
• Strong analytical skills with the ability to test hypotheses and measure outcomes.
• Experience communicating complex findings to non-technical audiences.

Responsibilities

• Produce insightful management information, analysis and visualisations using Power BI or similar tools to support operational and strategic decision making.
• Develop robust analytical products using SQL or similar programming languages, ensuring outputs are accurate, reproducible and quality assured.
• Combine and interrogate data from multiple sources to generate meaningful insights, identify trends and inform business improvements.
• Lead analytical and performance improvement projects, delivering outcomes at pace and managing competing priorities effectively.
• Identify opportunities to improve service delivery and operational performance across Universal Credit and Labour Market services.
• Build effective relationships with stakeholders at all levels, including senior leaders, to influence decisions and deliver complex outcomes.
• Present complex data and technical findings in a clear and engaging way for non-technical audiences.
• Foster an inclusive and collaborative working environment while contributing to team objectives, efficiencies and continuous improvement.

Skills

Data analysis

Analytical thinking

Stakeholder engagement

Tools

Power BI

SQL

Job description

Department for Work and Pensions (DWP) is seeking an Operational Management Information Developer to turn data into actionable insight for Working Age services. You will partner with Operations, Digital teams and senior stakeholders to drive evidence-based decisions and continuous improvement.

Working within the Working Age Data and Performance Team, you will produce MI, develop analytical products using SQL, and communicate complex findings to both technical and non-technical audiences while