Strategic Key & Regional Accounts Manager

Mitie Group; United Kingdom; Remote; GBP 50,000 - 70,000; Full time

Job summary

Mitie Group in the United Kingdom seeks a Key & Regional Account Manager to drive retention and growth within strategic security accounts. You will work with Sales, Surveyors, Service Desk and Project teams to ensure delivery excellence and profitability.

You will maintain strong client relationships, review performance, and develop growth strategies that maximise value while upholding high HSEQ and governance standards.

Qualifications

• Solid understanding of Health, Safety, Environment and Quality (HSEQ) systems.
• Ability to represent Mitie professionally in meetings with stakeholders.
• Strong commercial awareness supporting sound decision-making.
• Experience leading teams and driving results while maintaining safety standards.

Responsibilities

• Improve customer satisfaction through professional account management with cross‑functional teams.
• Manage renewals, forecast pipeline and maximise account potential.
• Develop client growth plans and identify whitespace opportunities.
• Ensure contract profitability and adherence to service levels and governance.

Skills

HSEQ knowledge

Stakeholder management

Leadership

Commercial awareness

Clear communication

Time management

Customer focus

Job description

Mitie Group in the United Kingdom seeks a Key & Regional Account Manager to drive retention and growth within strategic security accounts. You will work with Sales, Surveyors, Service Desk and Project teams to ensure delivery excellence and profitability.

You will maintain strong client relationships, review performance, and develop growth strategies that maximise value while upholding high HSEQ and governance standards.