Strategic Key Account Manager - Surgical Vision MedTech

Johnson Johnson; Wokingham; On-site; GBP 60,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation

Tailorable benefits package

Job summary

Johnson & Johnson MedTech, Surgical Vision, seeks a Key Account Manager to manage a portfolio of strategic private-sector accounts and pursue new commercial opportunities in line with the business strategy.

You will work with cross-functional teams to deliver tailored, value-added solutions across education, services and care pathways, strengthening partnerships and ensuring long-term value for customers and patients.

Qualifications

• Degree preferred, or equivalent relevant experience with a proven record of achievement.
• Strong knowledge of the JJSV portfolio, particularly PCIOL and Premium Monofocal categories; training provided where needed.
• Commercially minded, with experience using deal calculators and forecasting tools preferred; strong PowerPoint and Excel skills required.
• Strong commercial judgement, organisational skills and personal integrity.
• Proven ability to build trusted relationships with senior customers and internal stakeholders.
• High emotional intelligence and self-awareness, with adaptable communication and influencing skills.
• Track record of achieving or exceeding commercial objectives and targets.
• Demonstrates the highest standards of ethics, values and integrity aligned to Our Credo.
• Customer- and patient-focused, with a passion for delivering innovative solutions that create measurable value.
• Strong understanding of the UK ophthalmology market, including reimbursement changes, procedure caps and their impact on providers and commercial decision-making.

Responsibilities

• Partner with the Private Sector Lead to build strategic account relationships, position JJSV as the preferred partner, and align activities with the wider private-sector strategy.
• Lead contract implementation, governance and performance, ensuring commitments are met, commercial terms are understood, and value opportunities are maximised.
• Develop account plans that identify customer priorities, commercial opportunities and value-based initiatives, delivering sustainable and profitable growth.
• Collaborate with customers and cross-functional teams to deliver tailored solutions across education, services and care pathways that strengthen partnerships.
• Provide commercial and portfolio leadership to field teams, supporting customer engagement and building expertise across the JJSV portfolio, especially PCIOL and Premium Monofocal solutions.
• Partner with Professional Education and Clinical Services to deliver account optimisation through tailored education, clinical support and service solutions.
• Work closely with Technical Service to align account plans and service delivery, ensuring an excellent customer experience.
• Collaborate with Commercial Excellence to support forecasting, contract governance and pricing excellence, ensuring compliant and informed commercial decisions.

Skills

Relationship building

Commercial acumen

Forecasting

Communication

Strategic thinking

Negotiation

Problem solving

Account management

Education

Bachelor's degree preferred

Tools

PowerPoint

Excel

Job description

Johnson & Johnson MedTech, Surgical Vision, seeks a Key Account Manager to manage a portfolio of strategic private-sector accounts and pursue new commercial opportunities in line with the business strategy.

You will work with cross-functional teams to deliver tailored, value-added solutions across education, services and care pathways, strengthening partnerships and ensuring long-term value for customers and patients.