Strategic Key Account Lead - UK Growth

Oasis Group; Swindon; On-site; GBP 45,000 - 65,000; Full time

Job summary

OASIS is seeking an experienced Commercial Account Lead to direct account management and client relationships across the UK and group as needed. You will manage multiple accounts, drive revenue growth, and ensure strong delivery against SLAs while maintaining high client satisfaction.

This on-site role requires travel across the UK and ROI and close collaboration with the Chief Revenue Officer and broader commercial team.

Qualifications

• Bachelor's degree in related field or equivalent experience preferable and / or relevant work experience equivalent.

Responsibilities

• Lead marketing campaigns to target additional customers within existing framework agreements.
• Implement annual PI in line with group and contract expectations.
• Negotiate project or service work orders or contract extensions.
• Build strong relationships with clients to understand their journey.
• Maintain full Salesforce and sales excellence compliance.
• Review BOB, identify revenue leakage, and liaise with clients to correct.
• Produce Key Account Plans to maximise growth and client journey.
• Support the CRO in achieving top line growth and profitability through strong client relationships.
• Maintain strong knowledge of products, solutions and market changes.
• Manage performance and activities through KPIs of all clients in BOB.
• Meet predefined strategic KPI targets and monitor performance.
• Monitor DSO to reduce debtor days under 45.
• Research and analyse market developments and objectives.
• Develop and nurture existing partnerships to increase volume and profits.
• Build senior level relationships and understand client needs.
• Develop information governance framework with regulatory understanding.
• Deliver pre and post evaluation of strategic activities.
• Deliver best-in-class client experience through regular meetings and feedback.
• Strengthen customer relationships at all levels and oversee activities.
• Ensure optimum delivery plans for innovation across customers.
• Report on client surveys and remediation outcomes.
• Deploy client objectives across the company.
• Manage performance against client SLAs.

Skills

Account management

Client relationships

Sales

Negotiation

Time management

Attention to detail

Presentation skills

Team leadership

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

CRM systems

MS Office

Job description

OASIS is seeking an experienced Commercial Account Lead to direct account management and client relationships across the UK and group as needed. You will manage multiple accounts, drive revenue growth, and ensure strong delivery against SLAs while maintaining high client satisfaction.

This on-site role requires travel across the UK and ROI and close collaboration with the Chief Revenue Officer and broader commercial team.