Strategic IT Services Account Manager (Enterprise/UK-Europe)

Cloud Select; Reading; On-site; GBP 45,000 - 50,000; Full time

Job summary

Cloud Select is recruiting an Account Manager – IT Services to maintain and expand relationships with enterprise and mid-market clients across UK/Europe. You will focus on IT service management, IT Infrastructure, Cloud and Security—driving value and renewal opportunities.

The role blends ongoing account management with targeted new business, supported by 10-15 qualified leads each month. You will partner with delivery teams to ensure successful project delivery and long-term customer success.

Qualifications

• Experience in account management for IT services is preferred.
• Ability to identify upsell and cross-sell opportunities within existing accounts.
• Strong relationship-building and Trusted Advisor capabilities.

Responsibilities

• Develop and grow existing customer relationships, identifying upsell and cross-sell opportunities
• Act as a trusted advisor to clients on their ITSM improvement journey
• Maintain regular account reviews and support long-term customer success
• Work closely with delivery teams to ensure successful execution and identify further opportunities

Job description

Cloud Select is recruiting an Account Manager – IT Services to maintain and expand relationships with enterprise and mid-market clients across UK/Europe. You will focus on IT service management, IT Infrastructure, Cloud and Security—driving value and renewal opportunities.

The role blends ongoing account management with targeted new business, supported by 10-15 qualified leads each month. You will partner with delivery teams to ensure successful project delivery and long-term customer success.