Enterprise IT Account Manager: Growth & Cross-Sell

WebHosting; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Telefónica Tech UK&I is seeking an Account Manager, Enterprise to own and grow a portfolio of enterprise customers, driving revenue growth while delivering an exceptional customer experience across IT products and services. You will work with sales, purchasing, finance and project delivery teams to close deals from opportunity to completion.

The role emphasizes building trusted relationships, cross-selling opportunities, accurate data in CRM, and coordinating with internal stakeholders to ensure

Qualifications

• Experience managing and growing enterprise account portfolios.
• Proven ability to achieve sales, revenue and profit targets.
• Strong relationship-building with customers and vendor Account Managers.
• Identify cross-selling opportunities across IT products and services.
• Create customer proposals with pricing, discounts and margins.
• Deliver engaging sales presentations to customers.
• Maintain data in Salesforce and collaborate with internal teams.

Responsibilities

• Manage and grow a portfolio of existing enterprise customer accounts.
• Achieve and exceed sales, revenue and profit targets.
• Build trusted relationships with customers and vendor Account Managers.
• Identify cross-selling opportunities across IT products and services.
• Take ownership of opportunities and progress deals through to completion.
• Prepare the commercial elements of customer proposals, including pricing, discounts and margin modelling.
• Deliver engaging sales presentations to both new and existing customers.
• Monitor competitor activity and support customer retention strategies.
• Maintain accurate customer, opportunity and relationship data within Salesforce.
• Work closely with Purchasing, Finance, PMO and other internal teams to ensure successful delivery of products and services.

Skills

Account management

Sales

Cross-selling

Pricing & margins

Customer relationships

Sales presentations

CRM (Salesforce)

Tools

Salesforce

Job description

Telefónica Tech UK&I is seeking an Account Manager, Enterprise to own and grow a portfolio of enterprise customers, driving revenue growth while delivering an exceptional customer experience across IT products and services. You will work with sales, purchasing, finance and project delivery teams to close deals from opportunity to completion.

The role emphasizes building trusted relationships, cross-selling opportunities, accurate data in CRM, and coordinating with internal stakeholders to ensure