Account Manager – IT Services

Cloud Select; Reading; On-site; GBP 45,000 - 50,000; Full time

Job summary

Cloud Select is recruiting an Account Manager – IT Services to maintain and expand relationships with enterprise and mid-market clients across UK/Europe. You will focus on IT service management, IT Infrastructure, Cloud and Security—driving value and renewal opportunities.

The role blends ongoing account management with targeted new business, supported by 10-15 qualified leads each month. You will partner with delivery teams to ensure successful project delivery and long-term customer success.

Qualifications

• Experience in account management for IT services is preferred.
• Ability to identify upsell and cross-sell opportunities within existing accounts.
• Strong relationship-building and Trusted Advisor capabilities.

Responsibilities

• Develop and grow existing customer relationships, identifying upsell and cross-sell opportunities
• Act as a trusted advisor to clients on their ITSM improvement journey
• Maintain regular account reviews and support long-term customer success
• Work closely with delivery teams to ensure successful execution and identify further opportunities

Job description

Account Manager – IT Services

45-50k – Double OTE Uncapped

Chance to work an international IT services/technology provider, with some household name clients. Diverse portfolio of services focused on IT service management, IT Infrastructure, Networking, Cloud, Security and more.

Focus on Enterprise and mid-market clients in UK/Europe. The business have a great presence across Europe in ITIL service management.

Assisted by marketing manager and 10-15 internal leads per month from webinars, exhibitions and their online presence.

Mixture of current account customer management and some new business development. More of an existing customer focus around ITIL service management, IT Infrastructure/Cloud and Security.

Role/Responsibilities

Develop and grow existing customer relationships, identifying upsell and cross-sell opportunities

Act as a trusted advisor to clients on their ITSM improvement journey

Maintain regular account reviews and support long-term customer success

Work closely with delivery teams to ensure successful execution and identify further opportunities