Strategic Head of Operations & Transformation

NHS; South Shields; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading healthcare organization in the UK is seeking an experienced Head of Operations to oversee operational and strategic functions. The role entails managing service delivery, governance, quality, and stakeholder relationships. The ideal candidate will possess substantial senior management experience in healthcare and demonstrate proficiency in driving sustainability and innovation across services. This is an essential role providing leadership within the organization, ensuring compliance and effective delivery of all programs and services.

Qualifications

• Evidence of ongoing professional development in leadership/management.
• Quality Improvement training.
• Experience managing staff, coaching/mentoring, and driving change.

Responsibilities

• Oversee operational budgets, service costing, and resource planning.
• Lead contract management and ensure delivery against KPIs.
• Produce high-level assurance and performance reports for the Board.

Skills

Programme management

Service improvement

Analytical skills

Stakeholder management

Negotiation skills

Education

Degree-level education or min 3 years leadership experience

Postgraduate qualification in leadership, management, health, or business

Tools

Excel

Data analysis

Job description

A leading healthcare organization in the UK is seeking an experienced Head of Operations to oversee operational and strategic functions. The role entails managing service delivery, governance, quality, and stakeholder relationships. The ideal candidate will possess substantial senior management experience in healthcare and demonstrate proficiency in driving sustainability and innovation across services. This is an essential role providing leadership within the organization, ensuring compliance and effective delivery of all programs and services.