Strategic Customer Success Manager — AI & Learning

QA Ltd; United Kingdom; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

27 days Annual Leave (plus holidays)

Medicash plan

Wellhub

Cycle to Work scheme

Private Medical Insurance

Employee Assistance Programme

Employee Discounts Benefit Hub

2 Charity days per year

Pension Scheme

Early Friday Finish at 4pm

Job summary

QA Ltd in the United Kingdom is seeking a Customer Success Manager to own strategic relationships across a portfolio of organisations, ensuring they receive maximum value from QA's learning portfolio and services.

You will work with senior stakeholders to understand goals, shape success plans, and coordinate across internal teams to deliver contracts, retention and growth. This role emphasises impact, collaboration and continuous improvement within a leading learning provider.

Job description

QA Ltd in the United Kingdom is seeking a Customer Success Manager to own strategic relationships across a portfolio of organisations, ensuring they receive maximum value from QA's learning portfolio and services.

You will work with senior stakeholders to understand goals, shape success plans, and coordinate across internal teams to deliver contracts, retention and growth. This role emphasises impact, collaboration and continuous improvement within a leading learning provider.