Strategic B2B Relationship Manager

QA; Manchester; Hybrid; GBP 42,000 - 64,000; Full time

Job summary

QA is a leading UK technology training provider focused on AI, data, cloud, cyber, and digital transformation. As a Customer Relationship Manager you will own and grow a portfolio of customers and partners, turning insights into opportunities and revenue across QA’s broad portfolio.

You will engage senior stakeholders, uncover priorities, and lead consultative conversations to deliver measurable business outcomes. Join a high‑growth, mission‑driven team delivering real impact.

Qualifications

• Experience in B2B sales, account management, or another consultative commercial environment.
• Demonstrated track record of achieving sales targets and growing customer relationships.

Responsibilities

• Build strong relationships with key stakeholders and decision-makers
• Understand customer priorities and identify where QA can add value
• Create new revenue opportunities across existing customers and partners
• Lead consultative conversations to uncover skills, capability and workforce needs
• Grow relationships across wider stakeholder groups and identifying opportunities across QA’s portfolio
• Build and manage account plans, pipeline and opportunities through to close
• Prepare proposals and customer solutions that respond to identified needs
• Delivering against clear sales targets while building long‑term commercial relationships

Skills

B2B sales

Account management

Business development

Consultative selling

Relationship management

Job description

QA is a leading UK technology training provider focused on AI, data, cloud, cyber, and digital transformation. As a Customer Relationship Manager you will own and grow a portfolio of customers and partners, turning insights into opportunities and revenue across QA’s broad portfolio.

You will engage senior stakeholders, uncover priorities, and lead consultative conversations to deliver measurable business outcomes. Join a high‑growth, mission‑driven team delivering real impact.