Strategic Client Relationships Lead

QA; Slough; Hybrid; GBP 40,000 - 70,000; Full time

Benefits offered by this job

27 days Annual Leave

Holiday Buying scheme

Medicash plan

Wellhub

Cycle to Work scheme

Private Medical Insurance

Employee Assistance Programme

Employee Discounts Benefit Hub

3 Development days

2 Charity days per year

Pension Scheme

Early Friday Finish at 4pm

Job summary

QA is looking for a Customer Relationship Manager to develop and grow relationships across an established portfolio of customers and partners. You will translate conversations into commercial opportunities by understanding organisational priorities and delivering tailored QA solutions.

You’ll drive revenue, manage pipelines, and progress opportunities in a hybrid UK-based role with three office days per week (Mon/Tues/Thurs).

Qualifications

• Experience in B2B sales and account management.
• Proven ability to develop new revenue through consultative selling.
• Strong stakeholder engagement and relationship-building across organisations.

Responsibilities

• Develop commercially valuable relationships across customer portfolio.
• Understand customer priorities and identify where QA can add value.
• Create new revenue opportunities across existing customers and partners.
• Lead consultative conversations to uncover skills and workforce needs.
• Grow relationships across wider stakeholder groups and QA’s portfolio.
• Build and manage account plans, pipeline and opportunities through to close.
• Prepare proposals and customer solutions that respond to identified needs.
• Deliver against clear sales targets while building long-term relationships.

Skills

B2B sales

Account management

Business development

Consultative selling

Stakeholder engagement

Job description

QA is looking for a Customer Relationship Manager to develop and grow relationships across an established portfolio of customers and partners. You will translate conversations into commercial opportunities by understanding organisational priorities and delivering tailored QA solutions.

You’ll drive revenue, manage pipelines, and progress opportunities in a hybrid UK-based role with three office days per week (Mon/Tues/Thurs).