Strategic Client Partnerships Leader

Informed Solutions; Leeds; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid working

Private Health Care

Pension scheme

Profit share

Generous holiday entitlement

Job summary

Informed Solutions is seeking a highly experienced Client Relationship Partner to lead strategic accounts and drive client success across public and private sector programmes. You will foster trusted advisory relationships, shape value initiatives, and contribute to growth through cross‑selling and strategic insights.

Based in our hybrid UK offices, you’ll guide delivery teams, manage complex stakeholders, and help clients realise meaningful outcomes while advancing our digital transformation

Qualifications

• 5+ years in client or customer success within professional services.
• Track record growing strategic accounts and driving satisfaction.
• Commercial acumen with ability to build business cases and proposals.
• Ability to translate business challenges for technical delivery.
• Excellent negotiation, communication and interpersonal skills.

Responsibilities

• Manage client relationships and drive high satisfaction across strategic accounts.
• Identify opportunities for new services and solutions.
• Provide strategic advisement on delivery roadmaps and data/utilization.
• Coordinate with delivery leads to align expectations and delivery success.
• Co-design SOWs and ensure resource availability and pipeline.

Skills

Client success

Strategic accounts

Negotiation

Communication

Interpersonal skills

Prioritization

Agile working

Job description

Informed Solutions is seeking a highly experienced Client Relationship Partner to lead strategic accounts and drive client success across public and private sector programmes. You will foster trusted advisory relationships, shape value initiatives, and contribute to growth through cross‑selling and strategic insights.

Based in our hybrid UK offices, you’ll guide delivery teams, manage complex stakeholders, and help clients realise meaningful outcomes while advancing our digital transformation