Senior Client Partner: Strategic Engagement Leader

yld; Greater London; Presencial; GBP 90.000 - 130.000; Tempo integral

Benefícios oferecidos por esta vaga

Company Private Health care

Enhanced maternity/paternity leave (up

Company's Pension Scheme

25 days annual holiday

£2000 annual training/conferences

£300 annual hardware allowance

Mental Health support via Oli app

Meditation/Sleep support

Resumo da vaga

YLD is seeking a Senior Client Partner in London to lead client engagements, nurture long-term partnerships, and drive commercial success. You will guide cross-functional teams, ensure value delivery, and act as a trusted advisor to clients and internal consultants.

You will oversee lifecycle management, profitability, and stakeholder communications, while contributing to strategic growth and client satisfaction across complex software delivery programs.

Qualificações

• Proven success in a similar role, ideally in a software development consultancy.
• Strong consulting and stakeholder management experience.
• Broad knowledge of large-scale software delivery in complex environments; hands-on delivery background is a plus.
• Experience in complex organisations and multi-supplier environments is advantageous.
• Excellent relationship-building with clients and the YLD team, building trust and long-lasting relationships.

Responsabilidades

• Manage client engagements across their lifecycle, coordinating with Commercial Teams and consultants.
• Build long-term client partnerships and establish trust with key stakeholders.
• Conduct regular account assessments (weekly, monthly, quarterly) and act as escalation point when needed.
• Own profitability and performance across engagements, ensure smooth billing and prompt payments.
• Support client transformation initiatives and identify new improvement opportunities.
• Collaborate with People & Operations to manage staffing and onboarding for engagements.

Conhecimentos

Client relationship management

Stakeholder management

Business development

Leadership

Descrição da vaga

YLD is seeking a Senior Client Partner in London to lead client engagements, nurture long-term partnerships, and drive commercial success. You will guide cross-functional teams, ensure value delivery, and act as a trusted advisor to clients and internal consultants.

You will oversee lifecycle management, profitability, and stakeholder communications, while contributing to strategic growth and client satisfaction across complex software delivery programs.