Strategic Client Partner: Growth & Leadership (Remote)

YLD

Greater London

Remote

GBP 70,000 - 110,000

Full time

8 hours ago
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Benefits offered by this job

Company Private Health care
Enhanced fully paid maternity and pate
25 days annual holiday (excluding Pub
£2000 annual allowance for Training/Co
£300 annual allowance for additional h
Mental Health support through access t
Meditation/Sleep support through Head
AI support: Claude licence for writing
Bonus (depending on Company performan
Company laptop

Job summary

YLD is seeking a Client Partner to lead client engagements and partner with our consultants to deliver high-impact, meaningful outcomes. You will build trusted advisor relationships with senior stakeholders, manage multi-functional teams, and contribute to commercial plans.

You will report to the Head of Client Services and guide teams delivering complex software and digital projects across clients. The role emphasizes proactive leadership, profitability oversight, and strategic client

Qualifications

  • Proven track record in client-facing delivery leadership within software or digital consultancy.
  • Strong ability to build trust with senior stakeholders and drive engagements.
  • Experience navigating multi-supplier environments and complex client programs.

Responsibilities

  • Oversee client engagements across their lifecycle from early commitments to delivery.
  • Build long-term partnerships and trust with key stakeholders.
  • Conduct regular account assessments and act as escalation point when needed.
  • Own profitability and performance across engagements, including billing processes.
  • Drive client transformation initiatives and identify new growth opportunities.
  • Coordinate staffing with People & Operations and onboard new team members.

Skills

Client relationships
Stakeholder mgmt
Software delivery
Delivery leadership
Consulting
Multi-supplier env

Job description

YLD is seeking a Client Partner to lead client engagements and partner with our consultants to deliver high-impact, meaningful outcomes. You will build trusted advisor relationships with senior stakeholders, manage multi-functional teams, and contribute to commercial plans.

You will report to the Head of Client Services and guide teams delivering complex software and digital projects across clients. The role emphasizes proactive leadership, profitability oversight, and strategic client

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