Strategic Client Growth & Renewal Manager

Relx Plc; Leeds; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Flexible hours

Shared parental leave

Study assistance

Sabbaticals

Wellbeing initiatives

Job summary

LexisNexis Legal & Professional, part of RELX, is hiring a Client Manager in Leeds to drive revenue with existing customers. You will grow product usage, manage renewals, and uncover upsell opportunities while maintaining strong client relationships and delivering value through thoughtful account management.

You will collaborate with Marketing, Customer Success and Strategy to shape go-to-market actions and ensure customer satisfaction. Flexible hours are offered to support work-life balance.

Qualifications

• Be results and target driven with a self-motivated aptitude.
• Have excellent communication skills essential, as well as time management and planning.
• Demonstrate the ability to spot commercial opportunities, leveraging data & insight and proven sales methodology to close opportunities.
• Have experience working within a B2B sales/customer success environment and retaining and growing customers.

Responsibilities

• Manage and close renewal opportunities with existing customers, driving retention and revenue growth.
• Identify account issues and demonstrate the business value of Lexis Nexis products.
• Ensure customer experience aligns with targets for quality and frequency of contact.
• Collaborate with Marketing, Customer Success and Strategy to feedback trends for GTM actions.
• Educate customers with thought leadership and market knowledge.

Skills

Results driven

Excellent communication

Time management

Planning

Commercial opportunities

B2B sales

Customer success

Team collaboration

Job description

LexisNexis Legal & Professional, part of RELX, is hiring a Client Manager in Leeds to drive revenue with existing customers. You will grow product usage, manage renewals, and uncover upsell opportunities while maintaining strong client relationships and delivering value through thoughtful account management.

You will collaborate with Marketing, Customer Success and Strategy to shape go-to-market actions and ensure customer satisfaction. Flexible hours are offered to support work-life balance.