Strategic Account Growth Manager

LexisNexis Risk Solutions; Leeds; Hybrid; GBP 42,000 - 56,000; Full time

Job summary

LexisNexis Legal & Professional in Leeds is seeking a Client Manager to grow revenue from existing customers within a defined group. You will build strong relationships, identify opportunities to expand product usage and help customers realise value while supporting retention and revenue growth.

The role focuses on renewal management, upsell/cross-sell opportunities, and close collaboration with Marketing, Customer Success and Strategy to feed market actions.

Qualifications

• Be results and target driven with a self-motivated aptitude.
• Have excellent communication skills essential, as well as time management and planning.
• Demonstrate the ability to spot commercial opportunities, leveraging data & insight and proven sales methodology to close opportunities.
• Have experience working within a B2B sales/customer success environment and retaining and growing customers.
• Possess the ability to work in a team environment and collaborate with other departments.

Responsibilities

• Manage and close renewal opportunities with existing customers, ensuring timely follow-up and retention.
• Identify up-sell or cross-sell opportunities to achieve revenue targets.
• Identify account issues, determine needs and demonstrate business value of LexisNexis products.
• Ensure customer experience aligns with targets in quality and frequency of contact.
• Document, plan and report using agreed methods and targets.
• Collaborate with Marketing, Customer Success and Strategy to shape go-to-market actions.
• Educate customers with thought leadership and market knowledge.

Skills

Results driven

Excellent communication

Time management

Spot commercial opportunities

B2B sales experience

Team collaboration

Job description

LexisNexis Legal & Professional in Leeds is seeking a Client Manager to grow revenue from existing customers within a defined group. You will build strong relationships, identify opportunities to expand product usage and help customers realise value while supporting retention and revenue growth.

The role focuses on renewal management, upsell/cross-sell opportunities, and close collaboration with Marketing, Customer Success and Strategy to feed market actions.