Strategic Client Growth & Integration Lead

AAB group; United Kingdom; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

AAB group seeks a Client Growth & Integration Lead in the UK to drive client retention, expansion, and smooth integrations across regions. You will design client care strategies, oversee account planning, and partner with sales and regional teams.

This permanent role leads cross-regional programmes, coaches teams, and ensures a consistent client experience during transitions. The ideal candidate has senior experience in growth, client experience, and integration in professional services.

Qualifications

• Senior experience in client growth, client experience, key account management or business development.
• Has led firm-wide programmes in a complex, Partner-led business.
• Can influence senior leaders without direct authority.
• Hands-on knowledge of account planning, cross-selling, client feedback and retention.

Responsibilities

• Roll out and ensure the adoption and governance of key account management framework across Regions.
• Assist in developing and presenting insight and recommendations to Heads of Regions, Group Head of Region and Business Unit Heads.
• Track take-up, fix blockers and keep improving the approach.
• Work with Client Experience and internal teams to lead client integration during acquisitions.

Skills

Senior client growth experience

Client experience management

Key account management

Influence senior leaders

Job description

AAB group seeks a Client Growth & Integration Lead in the UK to drive client retention, expansion, and smooth integrations across regions. You will design client care strategies, oversee account planning, and partner with sales and regional teams.

This permanent role leads cross-regional programmes, coaches teams, and ensures a consistent client experience during transitions. The ideal candidate has senior experience in growth, client experience, and integration in professional services.