Senior Client Growth & Key Account Leader

Watson Farley & Williams; England; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Competitive benefits package

Wellbeing initiatives

Job summary

A leading international law firm in the UK is seeking a Senior Client Account Manager. This role focuses on driving a client-centric strategy by managing key accounts and embedding a culture of client feedback. Responsibilities include developing client toolkits, conducting onboarding, and leveraging data insights for strategic decisions. Ideal candidates will have proven experience in Key Account Management, preferably within professional services, and possess strong analytical and stakeholder management skills. A competitive benefits package is offered.

Qualifications

• Proven experience in Key Account Management within professional services, preferably law.
• Strong understanding of client data management and analytics.
• Commercial acumen linking data insights to strategy.

Responsibilities

• Develop and maintain a client toolkit for best practices.
• Conduct onboarding calls for new client relationships.
• Implement a culture of client feedback through surveys.

Skills

Key Account Management

Client data management

Analytics skills

Stakeholder management

Change management

Tools

CRM

Power BI

Job description

A leading international law firm in the UK is seeking a Senior Client Account Manager. This role focuses on driving a client-centric strategy by managing key accounts and embedding a culture of client feedback. Responsibilities include developing client toolkits, conducting onboarding, and leveraging data insights for strategic decisions. Ideal candidates will have proven experience in Key Account Management, preferably within professional services, and possess strong analytical and stakeholder management skills. A competitive benefits package is offered.